Meet the Team
We are an innovation team on a mission to transform how enterprises harness AI. Operating with the agility of a startup and the focus of an incubator, we’re building a tight-knit group of AI and infrastructure experts driven by bold ideas and a shared goal: to rethink systems from the ground up and deliver breakthrough solutions that redefine what's possible — faster, leaner, and smarter.
We thrive in a fast-paced, experimentation-rich environment where new technologies aren’t just welcome — they’re expected. Here, you'll work side-by-side with seasoned engineers, architects, and thinkers to craft the kind of iconic products that can reshape industries and unlock entirely new models of operation for the enterprise.
If you're energized by the challenge of solving hard problems, love working at the edge of what's possible, and want to help shape the future of AI infrastructure — we'd love to meet you.
IMPACT
Cisco is seeking a forward-thinking Director of AI Infrastructure Software to lead the development and operation of our next-generation AI infrastructure platform. This is a strategic leadership role at the intersection of software engineering and AI systems, where you'll drive the vision, architecture, and execution of high-performance software. Your work will directly impact how enterprises deploy, scale, and optimize AI workloads.
You will be responsible for building and mentoring a high-caliber team, delivering robust control and data plane solutions, and operating them as a SaaS service with a relentless focus on uptime, quality, and customer success.
Key Responsibilities:
Build and lead a high-performing AI infrastructure software team, fostering a culture of innovation, technical excellence, and collaboration.Own the development of infrastructure control plane and data plane components that power AI workloads, with an emphasis on performance, scalability, and reliability.Drive modern software practices, including continuous integration, automated testing, and predictable release cycles to ensure high software quality. Operate and optimize the runtime environment for the control plane using continuous delivery principles—maximizing uptime and operational efficiency. AI Infused engineering processes – Use of agents in different engineering processes to improve efficiency while improving quality.Collaborate with product management to define and deliver roadmap priorities aligned with customer and business needs.Lead support operations, ensuring rapid response to customer issues and driving improvements in customer satisfaction and service quality.Establish metrics and KPIs to track team performance, product quality, and operational reliability.
Minimum Qualifications:
Demonstrable Experience with go-lang development and leading CI/CD tools, and API First design practice.Demonstrable Experience with Kubernetes and operations of SaaS on K8S. Demonstrable experience in AI Tools and generative AI usages for productivity enhancement. Understanding of software release processes and use of feature flags to bring predictability.Use of agents during coding, review, CI and CD process.Proven leadership experience building and managing SaaS software teams in high-growth, dynamic environments.Bachelor’s degree and equivalent 10+ years of Engineering exp
Preferred Qualifications:
Strong leadership skills and experience building and leading hard-working teams.Managed SaaS service / product in production environmentExtraordinarily resourceful & thorough, you can operate successfully among forward-thinking people and leadership#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!