Job Description & Summary

About the IPC Team

At PwC's Intelligent Process Centre (IPC), we leverage technology to deliver high-impact operational and managed service solutions that address complex challenges. Our work ranges from focused delivery projects to long-term service operations, tailored to meet evolving client needs. IPC offers a dynamic environment where innovation meets execution, enabling professionals to make a tangible impact. Our Slovak centre is well-established in providing services to our network firms and within the local market. 

Your Role

As the Director of IPC, you will provide strategic leadership and drive the continued growth and innovation of our services. You will be responsible for client relationship management, operational excellence, and expanding our service portfolio through proactive sales and transformation initiatives. 

Key Responsibilities

Lead and inspire a multi-layered team 

Build and maintain strong client relationships, ensuring high satisfaction and retention. 

Drive sales activities for offerings, including solution design and proposal development. 

Collaborate with regional and global stakeholders to align IPC strategy with firm-wide goals. 

Foster a culture of continuous improvement, innovation, and performance excellence. 

Requirements

We are looking for an experienced leader with a strong background in finance operations and shared services. The ideal candidate will have: 

University degree in Finance, Economics, or related field. 

12+ years of relevant experience, including senior leadership roles. 

Fluency in English language skills (German language skills are welcome) 

Proven experience of leading teams in the financial services sector. 

A track record of managing transformation projects and implementing process improvements. 

Strong client-facing skills and experience in business development or sales of shared service solutions. 

Deep understanding of finance, controlling, and reporting processes. 

Experience working in multinational environments and managing cross-border teams. 

Strategic mindset with hands-on leadership style 

Benefits you can enjoy while working at PwC 

Financial Rewards: Benefit from regular salary reviews, performance bonuses and other special bonuses. Enjoy meal contributions and a cafeteria benefit system offering personalized choices. 

Flexibility & Work-Life Balance: Enjoy our hybrid working policy, flexible working hours, 2 extra days off during Christmas along with Sick-days. Every minute of your extra work is valued and compensated. 

Career Development: Engage in tailored internal and external training programs, benefit from a structured career development plan, and as an employee take advantage of discounts of up to 30% on internationally recognized certifications and qualifications from leading organizations through our PwC Academy. 

Health & Well-being: Access premium benefits such as Multisport card and medical center membership. Take advantage of our Well-being and Work-Life Coaching program. 

Supportive Culture: Participate in teambuilding activities and social events and join our employee referral program. Experience a culture with regular feedback and a supportive environment. 

Global Opportunities: Seize the opportunity for international assignments and work on diverse projects with international clients. Explore the world while working with the possibility of working from abroad. 

Extra perks: Use various discounts at partner companies such as cars, health care, beauty, culture or others. Transfer up to 4 telephone numbers at discounted rates. 

Contract type: Full-time

Start date: By agreement

Place of work: Karadžičova 2, Bratislava

Salary: From 5000 EUR/gross/monthly
(For candidates with many years of experience, the salary is negotiable based on experience and proven seniority.)

Data privacy announcement you can find here: https://pwc.to/2s8n2tn

We seek to hire people who are great at what they do and bring our behaviours to life in how they do it. Our PwC Professional framework guides us to work together to create a better tomorrow. Together, Trusted Leadership and Distinctive Outcomes are how we deliver on our purpose and strategy, serving our clients and living our values in every interaction, everyday. The PwC Professional framework defines the behaviours we’re all expected to demonstrate at PwC and what we look for in our future talent.

Are you ready to be a PwC Professional?

If the current position is not right for you but you have friends or acquaintances in your area who could also be interested in working with us at PwC, feel free to direct them to us. If we establish cooperation with a candidate recommended by you, you can receive a reward ranging from 300 to 1000 EUR, depending on the seniority of the candidate. You can find the referral form at this link: https://www.pwc.com/sk/en/careers/get-rewarded-for-recommending-candidate.html

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