Details Department:  Labor ManagementSchedule:  Full-time, DaysLocation:  Remote, with some travel expectations
Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

 

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

The Director of Workforce Operations, UKG will be a critical leader responsible for optimizing operational efficiency and effectiveness across Ascension, with specific focus on leveraging and integrating our workforce management solution and ERP systems. This role will oversee the strategic planning, implementation, and ongoing management of the workforce management platform, ensuring seamless interoperability and data flow to drive informed decision-making, improved patient care, and a streamlined employee experience. The Director will lead a high-performing cross-functional team and collaborate extensively with IT, HR, Finance, Payroll, and clinical departments to align technology solutions with business needs and organizational goals.

 

You will lead a team of internal and external resources responsible for implementing Timekeeping, Scheduling and Staffing, Analytics and additional modules and related business processesPartnering with the project management, you will document, report, and manage Project scope, schedule, and timeline for implementation efforts, including influencing the efforts and resources of a matrixed, cross-functional teamIn collaboration with Ascension Technology (AT) and the business, ensure governance and compliance with legislation, policies and procedures, and the overall AT strategy in the execution of project portfolios and capability roadmap realization, and measure quality and business value of investments to ensure customer satisfactionTransitions and leads workforce management operational activities to ensure continuous best practices once implementation is completeCollaborate with Ascension Technology and Procurement on monitoring performance against service-level agreements and other aspects of vendor and contract managementDevelop and execute the technical roadmap for the UKG platform, aligning with overall enterprise architecture and business objectivesLead the design, development, and implementation of complex integrations between UKG and Oracle ERP ensuring data accuracy, security and performanceOversee system configurations, customizations, and enhancements within the UKG ecosystem to meet evolving business requirementsEvaluate and recommend new UKG features, modules, or third party tools that enhance functionality or efficiency, conducting technical feasibility studiesProvide expert-level technical guidance on UKG best practices, system architecture, data models, and security protocolsManage the technical health, performance, and stability of the platform, including regular system monitoring, performance tuning, and troubleshootingOversee system upgrades, patches, and releases for UKG, collaborating with vendors and internal teams to ensure smooth transitions
Requirements

Education:

High School diploma equivalency with 5 years of applicable cumulative job specific experience
required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's
degree with 3 years of applicable cumulative job specific experience required, with 2 of those years
being in leadership/management.
Additional Preferences Bachelor’s Degree required, Master’s Degree preferred, or equivalent work experiencePrior experience leading at least one workforce management system implementation from design to launch8+ years of technical leadership or architecture roles focused on enterprise-level applications, preferably in a healthcare5+ years of technical experience with UKG productsUnderstanding of Oracle Cloud ERPPrevious supervisory/team leadership experience preferredMust be proficient in the use of sophisticated business software programs
Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

 

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

 

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

 

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

 

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

 

Pay Non-Discrimination Notice

 

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

 

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify