Work Schedule

Environmental Conditions

Job Description

Location:

India

Department:

Information Technology / Supply Chain Systems

Reports To:

IT CoE Sr. Director

Thermo Fisher Scientific is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are speeding up life sciences research, solving complex analytical issues, improving efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to assist them.

Thermo Fisher’s 4i Values of Integrity, Intensity, Innovation, and Involvement make up our culture and guide our employees’ interactions – with our customers, suppliers, and partners, and with each other. These four values are the very foundation of our culture and are fundamental to our continued growth.

Our distributed team offers an unmatched mix of brand new technologies, purchasing convenience, and pharmaceutical services across our premier brands like Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

Thermo Fisher Scientific India is certified by GPTW for building a High-Trust, High-Performance Culture™ that strengthens our position as one of the world's most admired companies and takes us a step closer to achieving our 2030 Vision. Amidst the evolving economic environment, this certification for the consecutive 6th year is truly a reflection of our commitment to providing equal opportunity, embracing diversity, and fostering a culture that empowers our colleagues to make meaningful contributions and build rewarding careers.

Position Summary:

The Director of Supply Chain IT leads the strategic direction, governance, and execution of

technology initiatives supporting end-to-end supply chain operations within a global

pharmaceutical CDMO. This role ensures robust, compliant, and data-driven systems enable

efficient planning, sourcing, manufacturing, warehousing, and distribution processes across

GxP environments. The Director will partner with multi-functional collaborators to drive

digital transformation and digital strategy, lead complex multi-site SAP S/4HANA and SCM

system integrations, and ensure continuity and visibility across internal and external supply

networks. Responsibilities include leading the IT roadmap for supply chain functions,

system architecture, compliance, and performance monitoring, while promoting continuous

improvement and innovation.

Key Responsibilities:

Strategic Planning & Roadmap Development

- Lead the creation and execution of a global IT strategy for supply chain systems aligned

with business growth, regulatory needs, and customer expectations.

- Define a multiyear roadmap for system upgrades, process automation, predictive analytics,

and cloud enablement.

- Evaluate emerging technologies (e.g., blockchain, IoT, AI/ML) for traceability, inventory accuracy, and risk mitigation.

- Partner with global operations, quality, regulatory, and finance leaders to align business priorities and IT capabilities. Enterprise Systems Leadership

- Direct the deployment, optimization, and lifecycle management of SAP S/4HANA, WMS,

TMS, planning (APS), MRP, EDI, and supplier collaboration systems.

- Ensure seamless integration of supply chain systems with MES, QMS, CRM, and laboratory platforms to support end-to-end digital thread.

- Establish data governance and master data management standards across systems to

ensure consistency, accuracy, and audit ability.

- Supervise cloud and hybrid system deployments in compliance with FDA 21 CFR Part 11,

GAMP 5, and Annex 11.

GxP Compliance & Validation Oversight

- Collaborate with Quality Assurance and CSV teams to validate all GxP-impacting supply

chain systems.

- Implement secure role-based access controls, audit trails, disaster recovery, and backup

policies for regulated systems.

- Ensure systems support serialization, track-and-trace, controlled substances handling, and

import/export compliance.

Multi-functional & External Collaboration

- Collaborate with manufacturing, procurement, logistics, planning, quality, and finance to capture requirements and optimize workflows.

- Build strong vendor partnerships to ensure delivery, compliance, and SLAs are met.

- Coordinate with external CMOs, 3PLs, suppliers, and customers to ensure data integration

and supply chain visibility.

Project & Program Management

- Lead global and site-specific supply chain IT projects, ensuring scope, timelines, budgets,

and critical metrics are met.

- Apply ITIL, PMP, or Agile methodologies to manage risks, allocate resources, and deliver

high-impact outcomes.

- Develop formal governance structures to lead all aspects of digital initiatives transformation and digital strategy across supply chain domains.

Operational Performance & Continuous Improvement

- Monitor system critical metrics including uptime, transaction throughput, fulfillment accuracy, and

order cycle time.- Implement real-time dashboards and data analytics for proactive decision-making and

root cause analysis.

- Identify system enhancements to reduce manual interventions, lower inventory costs, and

improve customer service levels.

- Drive innovation through automation, robotics, and AI-based forecasting and inventory

optimization tools.

Leadership & Team Development

- Lead, mentor, and develop a distributed team of IT analysts, engineers, architects, and project

managers.

- Develop a culture of accountability, innovation, continuous learning, and customer-centric

delivery.

- Encourage partnership, continuous improvement, and professional growth within global and site-based teams.

Qualifications:

Education & Experience

- Bachelor’s degree in Computer Science, Engineering, Information Systems, or Supply Chain

Management; advanced degree preferred.

- 12–15+ years of IT leadership experience, including 5+ years focused on supply chain

systems within a pharmaceutical, biotech, or CDMO environment.

- Proven success leading global SAP S/4HANA/SCM transformation projects and operating

in regulated GxP environments.

Skills & Knowledge

- Expertise in SAP S/4HANA, Oracle, Blue Yonder, Kinaxis, or ERP/WMS/APS systems.

- Solid understanding of GxP validation, supply chain planning, manufacturing logistics, serialization, and cold chain operations.

- Proficient in Agile/Waterfall project methodologies, ITIL practices, and cybersecurity

principles.

- Exceptional leadership, communication, vendor management, and collaborator engagement skills.

Preferred Qualifications:

- Certifications such as PMP, ITIL v4, CSCP, or APICS.

- Familiarity with cloud-native and hybrid application architecture.

- Experience in M&A integration, global expansion, and digital supply chain innovation.

- Knowledge of data lakes, warehouse management robotics, and ESG/sustainability tracking solutions.