Job Title

Director, Space and Occupancy

Job Description Summary

Overview
The Director, Space and Occupancy is responsible for leading the execution, consistency, and performance of the Space and Occupancy program across the portfolio. This role ensures delivery of accurate space data, efficient occupancy planning, and scalable processes that support business needs.

While client relationship ownership sits outside of this role, the Lead partners closely with client stakeholders to translate strategic direction into executable plans. The primary focus is on program leadership, operational excellence, and driving consistency across regions, sites, and teams.

This role provides oversight of Space and Occupancy resources.

Job Description

Key Responsibilities

Program Leadership & Execution

Lead the end-to-end execution of the Space and Occupancy program across the portfolio

Translate client space strategies and policies into clear, executable plans

Ensure consistency in delivery across sites, regions, and teams

Drive alignment between space planning, occupancy management, and broader workplace initiatives

Space Planning & Occupancy Oversight

Oversee block planning, seat allocation, and neighborhood strategies across locations

Ensure alignment with workplace standards, hybrid policies, and business requirements

Provide oversight on capacity planning, vacancy management, and utilization optimization

Support scenario planning and portfolio-level space decision making

Move Management (MAC) Oversight

Establish and oversee standardized processes for moves, adds, and changes

Ensure efficient and consistent move execution across sites

Monitor move volume, trends, and performance against service levels

Partner with Facilities, IT, and Project Management teams to ensure integrated delivery

Data Governance & Systems

Own data integrity across space and occupancy platforms (e.g., Serraview or equivalent)

Establish governance standards for data accuracy, audits, and system alignment

Ensure integration and consistency across systems (badging, HR, ticketing, etc.)

Drive continuous improvement in tools, reporting, and data processes

Reporting & Analytics

Oversee development and delivery of portfolio-wide occupancy and utilization reporting

Provide insights to support strategic decision making and space optimization

Identify trends, risks, and opportunities across the portfolio

Support KPI development and performance tracking

Process Standardization & Continuous Improvement

Define and implement standardized processes and best practices

Drive operational efficiency and scalability across the program

Identify opportunities for automation, simplification, and improved service delivery

Ensure alignment with client standards and organizational goals

Team Leadership

Provide leadership and direction to Space and Occupancy Team Members and support staff

Set priorities, define goals, and ensure accountability across the team

Support team development, coaching, and performance management

Build a high-performing, execution-focused team culture

Key Interfaces

Client Real Estate and Workplace Strategy teams

Facilities Management

Project Management / Design & Construction

Business Operations / Analytics

IT and HR data partners

Qualifications

7+ years of experience in space planning, occupancy management, or corporate real estate

Experience leading space and occupancy programs at a portfolio level

Strong experience with space management tools (e.g., Serraview, Archibus, or similar)

Proven ability to drive process standardization and operational consistency

Strong analytical and data management capabilities

Experience leading teams and cross-functional initiatives

Success Profile

Program-minded leader with strong execution discipline

Highly organized with a focus on consistency and scalability

Data-driven with the ability to translate insights into action

Comfortable operating across multiple regions and stakeholders

Strong collaborator who enables broader client strategy through execution

This role will support Sony Global Operations (AMER, EMEA, and APAC).

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 170,000.00 - $200,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”