London, Undisclosed, GB
2 days ago
Director, Software Development, Prime Video Living Room Organization
We’re inventing a customer-centric future that's significantly better than traditional Streaming, Pay Per View and Cable TV. Where customers can stream video content such as Movies, TV shows, Live sports, local programming and hundreds of add-on channels such as Apple TV+ and HBO max, anytime anywhere. All on their terms instead of having to choose a traditional and expensive one-size-fits-all bundled package or be locked into long term contracts.

Prime Video operates on a global scale and is a critical part of Amazon’s flywheel. Our client apps allow customers in more than 240 countries and territories worldwide to stream Prime Video content, we develop and operate services and clients that support some of the largest events such as English Premier League and we’re a major driver of signups, conversion and renewals for Amazon’s Prime membership program.

As the Director of Software Development for the Prime Video Living Room organization, you’ll lead the engineering teams that develop and own the Prime Video Living Room app that is installed on 1.5+ Billion Living Room devices and used by hundreds of millions of customers worldwide.

In this role, you’ll partner closely with your peers in Product and UX to refine and execute the vision for Prime Video’s Living Room strategy and define long-term plans that span multiple years. You’ll provide hands-on engineering guidance by diving deeply across all aspects of your org in order to help your teams be successful and invent on behalf of our customers.

If you are passionate about Film, Sport or TV and you’re looking for a role where you can maximize your impact as a world class technical leader then come help us achieve our mission of building the most customer-centric, cinematic and visually-rich Living Room experience.

Key job responsibilities
You constantly look around corners to identify areas of investment that will enable your organization to move faster and invent on behalf of our customers.

You’re an expert at managing without line-of-sight, employing techniques to achieve results through others by delegating and establishing mechanisms to get the right information at the right time. You'll define and review the metrics and anecdotes that indicate if the customer experience, business performance and operation effectiveness of your systems are improving or decreasing over time.

You dive deeply across all areas of your organization to identify blind spots and then drive improvements that address root causes. Your customer focus and the standards you set for your organization provide a sustainable framework that consistently improves the Prime Video mobile app customer experience in ways our customers care about.

You understand that your legacy and greatest impact is to empower and grow other technical leaders. You achieve this by developing others, creating guardrails to enable independent decision making, giving ownership through delegation, providing stretch opportunities and encouraging your teams to move fast with a sense of urgency without burning out your engineers and management team.
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