Req Id: 425323

 

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences. 
 

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play. 
 

Join us. You belong at Bell. 

 

Summary

We are currently seeking a highly experienced and exceptionally skilled Director of Risk Management to lead our credit strategy and risk management activities. This pivotal leadership role will be responsible for developing, implementing, and overseeing a comprehensive enterprise credit risk management framework with the goal of continuous improvement of our net bad debt cost structure. The successful candidate will possess deep expertise in risk identification, assessment, mitigation, and reporting, ensuring the organization's resilience and compliance.

Key Responsibilities Develop and execute a comprehensive enterprise risk management framework that aligns with the organization's strategic objectives and regulatory requirements. Identify and assess potential risks across the organization, including strategic, operational, financial, compliance, and technological risks, utilizing qualitative and quantitative methods. Oversee Collections strategy to ensure opportunities to reduce active bad debt are maximized. Monitor and report on key risk indicators, providing timely and accurate information to senior management and the executive team. Ensure compliance with all applicable laws, regulations, and industry standards related to risk management. Collaborate with various departments and business units to integrate risk management into their day-to-day operations while balancing sales and net bad debt. Manage and mentor a team of risk management professionals, providing guidance and support for their professional development. Maintain a strong understanding of emerging risks and trends, and proactively adapt the risk management framework to address new challenges. Strong focus on leveraging AI and emerging technologies to improve credit and collections strategy and performance. Critical Qualifications Possession of a bachelor's degree in finance, economics, business administration, or a closely related field. Demonstrated expertise in enterprise risk management methodologies, frameworks, and best practices, with a minimum of ten years of progressive experience in risk management roles. Strong financial and analytical acumen is a must. Proven ability to develop and implement key risk indicators and metrics to monitor and report on risk exposures effectively. Extensive experience in conducting risk assessments, developing risk mitigation strategies, and implementing risk management controls across various business functions. Exceptional problem-solving and decision-making skills, with the ability to interpret complex data and provide actionable insights. Excellent communication, interpersonal, and leadership skills, with the ability to effectively communicate risk management concepts to both technical and non-technical audiences.

 

#EmployeeReferralProgram

 

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Mississauga || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : Montreal || Canada : Quebec : Verdun 

Work Arrangement: Hybrid

Application Deadline: 08/22/2025

 

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

 

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

 

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

 

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

 

Created: Canada, ON, Toronto

 

Bell, one of Canada's Top 100 Employers.