We are seeking a visionary Director of Product Management to lead the charge in transforming Mailchimp into an AI-powered, omnichannel marketing platform. This isn't just a job; it's a chance to solve the single largest challenge small and mid-market businesses (SMBs) face: getting customers to grow their business.

Today's marketers face a complex landscape. Customers no longer follow a linear path; they engage across numerous online and offline touchpoints and expect a seamless, personalized experience. This has forced marketers to adopt increasingly complex tactics, resulting in 3x the number of touchpoints needed to drive a purchase compared to a decade ago. While 82% of SMBs know that using multiple channels yields better results, only 16% are confident they are using the right ones.

This is where you come in. You will architect the future of how millions of businesses connect with their customers, transforming their marketing complexity into a powerful driver of growth and loyalty. If you are a product leader obsessed with leveraging deep martech expertise to solve real-world problems and deliver world-class, data-driven user experiences, we want to hear from you. What You'll Do This is a high-impact role where you will own the end-to-end product strategy and execution for Mailchimp's Omnichannel Experiences.