Are you a director, experienced in leading a Process Analysis function evaluating existing end-to-end processes and recommending optimal solutions on processes improvements? You can do that. Ready to apply your expert level of understanding to an organization's processes and optimize how the team adds value to the business? As a Director, Process Analysis at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Be part of the connection:

As a Director, Process Analysis, you will be leading executives, various departments, and lines of business to drive end-to-end process improvement and develop analytics to measure the impact of change. You are hands-on actively leading efforts to simplify and enhance the customer experience and provide leadership to a business process analysis function. You are orchestrating how the process team engages and you are identifying ways to accelerate how the team creates value.

How you can make a difference:

Drive communication and gain commitment between business units and stakeholders to align processes and solutions with business strategies.Lead functional leadership on breakthrough strategies to improve efficiencies and reduce costs.Direct large-scale process improvement projects through all stages including concept formulation, methodology design, and implementation.Utilize internal and external best practices and establish benchmark data.Develop a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality. Lead by example and motivate employees of all levels.Creates reports and reviews trends to measure impact of change and alignment with SLAs.

WHAT YOU BRING TO SPECTRUM BUSINESS

Required qualifications:

Experience: Seven or more years of experience in management and process/data analysis.Education: Bachelor’s degree in business administration or related field.Technical skills: Word, Excel etc.Skills: Strategically able to document, prepare and present executive level presentations.Abilities: Ability to make decisions and solve problems while working under pressure

Preferred qualifications:

Spectrum Business experience, preferably within operational or front-line organizations.Analytical and reporting expertise.Consulting experience, preferably within the Big-4.

What you can enjoy every day:

Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking, and dedication to exceeding client expectations.Learning culture: Company support in obtaining technical certifications.Dynamic growth: Paid training and clearly defined paths to advance within the company.Total rewards: Comprehensive benefits that encourage a work-life balance.

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BGN706 2025-58863 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13526 Business Unit: Spectrum Business Zip Code: 63131

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.