Chesapeake, Virginia, USA
4 days ago
Director, People Solutions & HR Compliance - Family Dollar

The Opportunity 
As Family Dollar evolves into a standalone organization, we are seeking a Director, People Solutions & HR Compliance to lead the strategic design, governance, and delivery of associate relations, HR compliance, and policy administration across our enterprise—including stores, distribution centers, and corporate functions. 

This individual will play a critical role in driving consistency, accountability, and risk mitigation across employment practices, while ensuring alignment with legal standards and our company values. The Director will oversee a team of People Solutions Professionals, partner closely with HRBPs, Legal, Store Operations, and Internal Audit, and serve as a subject matter expert on associate relations, labor law, and regulatory compliance. 

Key Responsibilities 

Lead the People Solutions function, overseeing associate relations strategy, complex investigations, and enterprise-wide HR compliance efforts 

Provide counsel to HR Business Partners and field leadership on employee relations, performance management, terminations, and policy interpretation 

Oversee the development and maintenance of associate handbooks, company policies, and SOPs to ensure consistency, compliance, and accessibility across the organization 

Manage large-scale, high-impact investigations involving alleged misconduct, harassment, or policy violations; ensure consistent documentation, confidentiality, and legal alignment 

Establish and maintain compliance programs related to employment law (FMLA, ADA, FLSA, EEO, I-9, etc.), including audit processes, reporting, and risk mitigation strategies 

Partner with Legal and Risk on government inquiries, audits, and litigation support related to associate relations or employment practices 

Use data and root cause analysis to identify trends and drive proactive changes that reduce risk and improve associate engagement 

Deliver and enhance training for HR teams and field leadership on associate relations, compliance, investigations, and performance coaching 

Lead strategic projects focused on improving the associate experience, compliance posture, and HR process efficiency 

Mentor and develop a team of People Solutions Managers and Specialists, driving performance, consistency, and continuous improvement 

Qualifications 

Bachelor’s degree in Human Resources, Business, or related field required; Master’s degree or JD preferred 

10+ years of progressive HR experience, including 5+ years managing employee relations or HR compliance in a large, multi-unit organization (retail or distribution preferred) 

Demonstrated expertise in employment law, HR investigations, policy development, and regulatory compliance 

Strong leadership and influencing skills with the ability to collaborate across HR, Legal, and Operations 

Exceptional judgment, discretion, and ability to manage sensitive and complex employee issues 

Strong written, verbal, and presentation skills 

Ability to manage multiple priorities and deliver in a fast-paced, high-volume environment 

PHR, SPHR, SHRM-CP or SHRM-SCP strongly preferred 

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint); experience with HRIS (e.g., Workday, Lawson) and case management systems a plus 

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