Atlanta, Georgia, USA
9 days ago
Director, Market Intelligence

Purpose:

The Director Market Intelligence will lead the development of an enterprise-wide view of the hard-surface flooring market landscape, turning external data and competitive insights into strategic guidance for growth, investment, and innovation. As part of the Data Science & Customer Insights team, this leader will partner closely with Real Estate, Customer Analytics, Finance, and Marketing to identify market opportunities, monitor competitor dynamics, understand geospatial consumer behavior, and support data-driven decision-making at all levels of the business.

Minimum Eligibility Requirements:

Bachelor's degree in business, data science, economics, marketing, or a related quantitative field.  MBA or MS preferred10+ years in market intelligence, analytics, strategy, or category planning, preferably with experience in retail and/or home improvement, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the companyDemonstrated expertise in building and managing market sizing models, including TAM/SAM/SOM frameworksExtensive experience working with external data sources such as PRIZM, Placer.ai, D&B, Census, Yelp, Nielsen, or other syndicated data providersProficiency in SQL and/or data shaping tools to extract and work with third-party data setsProven ability to synthesize competitive intelligence and consumer/market trends into strategic guidance for senior stakeholdersFamiliarity with geospatial tools (e.g., ArcGIS, Carto, or equivalent spatial modeling environments) and mobility dataSolid understanding of retail footprint strategy, customer segmentation, and trade area definitionExcellent communication and storytelling skills; able to translate complex market and location-based insights into clear executive-level insightsProven experience influencing senior leadership and cross-functional partnersMust be highly analytical and capable of independently driving projects from exploration through insight deliveryAbility to balance hands-on data work with leadership responsibilitiesExcellent organizational, prioritization, and critical thinking skillsExperience managing vendors, research partnerships, or external data providers is a plus

Essential Job Functions:

Build and refine market potential models (TAM/SAM/SOM) across customer segments, geographies, and product categories to guide strategic growth planningIntegrate third-party data sources (e.g., Placer, PRIZM, D&B, demographic/psychographic) to quantify market potential, competitive intensity, and whitespace opportunitiesTranslate external market signals into actionable business insights that inform real estate strategy, customer acquisition, merchandising decisions, and financial planningDevelop frameworks and reporting to track competitor presence, expansion activity, and shifting wallet share across geographies, consumer & customer segments, and categoriesDevelop and maintain consumer personas that synthesize demographic, psychographic, behavioral, and attitudinal data to inform targeting, messaging, and assortment strategiesPartner with Customer Analytics to pair customer behavior and segmentation with external opportunity assessmentsSupport business case development for new store expansion, remodels, and format evolution using geospatial and market-level modelingDesign and deliver concise, clear dashboards, visuals, and presentations to communicate market dynamics to senior leadership and business stakeholdersCollaborate cross-functionally with Real Estate, Finance, Marketing, and Merchandising to ensure market opportunity is embedded into enterprise decision-makingWork closely with Real Estate and FP&A to identify location-specific growth potential and cannibalization risksLead vendor management and evaluation of external data providers and platforms to ensure data quality and cost-effectivenessDefine, maintain, and enhance internal standards for how market opportunity is assessed and communicated across the businessPerform ad hoc and exploratory analyses to identify emerging trends, market disruptions, and high-potential micro-marketsMonitor and report on macroeconomic, seasonal, and category-specific trends to inform business planning and forecasting

 Working Conditions (travel & environment)

Limited travel required including air and car travelThe noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY    REQUIREMENTS

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. 

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

Bonus opportunities at every level

Career advancement opportunities

Relocation opportunities across the country

401k with discretionary company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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