THE SCOPE

Responsible for directing and managing the Inside Plant Operations staff and facilities for a portion of a single KMA. Implements structured, consistent and disciplined operational practices to ensure stable product delivery aligned with company initiatives and expectations. Supports operations including technical services and plant maintenance. Directs project planning, and assist with capital budgeting and business plan development. Ensures a high degree of cross functional communication and participation in line with product deployment and support.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experienceDevelop an effective Inside Plant Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.Leads a structured and disciplined work team to produce exceptional results delivering the customer experience.Oversees designated inside plant operations which include facilities & electronics, powering, cooling, cabling, TVRO, FCC Compliance and provides direct hands on support for other network operations teams for all Headends and Hubs.Provides engineering operational support and direction for new or existing technologies and current operational initiatives.Evaluates and consult with all levels of leadership regarding technical operations, strategic planning, Construction, Systems techs and network operations.Directs quality control programs for engineering operations and consistent operational procedures.Ensures current procedures and tests are performed in accordance with Charter Policy and Federal Communication Commission Standards.Oversees and ensure the maintenance of records as required by Charter Policy, Federal Communications Commission and other government agencies.Ensures adherence to company TQA policies.Performs other duties as requested.Assists Sr Director ISP with capital budget process, execute approved budget plan.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional mannerExtensive knowledge of company products and servicesExtensive knowledge of HFC Ability to handle multiple projects and tasksAbility to make decisions and solve problems while working under pressureAbility to supervise and motivate othersAbility to use personal computer and software applicationsExtensive knowledge of all FCC compliance reports and other rules and regulationsDemonstrated understanding of applicable local and state rules and regulationsDemonstrated understanding of OSHA rules and regulations, both federal and stateDemonstrated understanding of HVAC and power distribution systemsKnowledge of Analog Transmission Line TheoryKnowledge of Electronic theoryKnowledge of Federal Communications Commission regulationsKnowledge of Fiber Optic theoryKnowledge of National Electric Code and National Electric Safety CodeOrganized and able to manage multiple initiativesMust lead by example / mentorProven leader with progressive responsibility

Required Education

Bachelor's degree in engineering or related field, or equivalent experience BSEE Certified Professional Engineer BCE or other similar

Required Related Work Experience and Number of Years

Engineering experience - 10+Management experience - 8+Project Management - 5+

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company

• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career

• Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today’s evolving network demands

• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed

• Total Rewards: See all the ways we invest in you—at work and in life

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EIP700 2025-58107 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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