Posting Date

06/27/2025

2000 16th Street, Denver, Colorado, 80202, United States of America

No Brag, Just Fact!

Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Here's what you can expect as a Director, Insurance Management ROPS at DaVita:

The Role:

We are seeking an ambitious, experienced Director of the Insurance Management Team (IMT) to lead operational oversight and strategy for a segment of DaVita's Insurance Management Team and related activities. Part of DaVita’s broader Patient Support and Insurance function, IMT strives to empower patients with knowledge and tools to make well-informed insurance decisions.  IMT’s insurance educators work directly with patients to solve insurance challenges, understand financial and healthcare implications of insurance decisions, and navigate government, non-profit, and private resources.  This teammate-facilitated patient education is complemented though a varied, multi-channel patient engagement strategy, including digital, direct mail, and telehealth campaigns. 

This may be considered as a remote role.

Join the Insurance Management Team, where you can:

Be part of a high-impact, widely-respected team that has a high concentration of talent in its members and leadersRamp up quickly as you begin (or continue) your journey at DaVita on a team that gives you unmatched visibility into the dynamics of patient insurance support and revenue operationsPartner with Field Operations leaders to identify and act upon opportunities to help patients reduce insurance lapses and uninsured ratesTackle the toughest problems Insurance Management & Revenue Operations faces and directly inform our vision for future success in partnership with our executive leadersDevelop goals and strategies that will guide us through upcoming industry changes Define and chart your path into the business and be part of the next generation of leaders at DaVita

Responsibilities include, but are not limited to:

Operational Excellence: 

Accountability to driving patient insurance retention and reducing rates of uninsuredChallenge status quo operations to identify and implement transformative changeIdentify and influence strategic business relationships, internally and externallyDevelop and implement strategic planning initiatives that maximize insurance retentionEstablish short and long-term goals for teams based on key performance metrics Oversee processes to ensure effectiveness and identify improvements, enhancements Identify areas of improvement and create plans to resolve when performance does not meet stated goals

Strategy / Problem Solving:

Ability to break down complex problems into digestible pieces and develop a robust approach to solveIdentify and create solutions to address common patient insurance challenges and education needsDevelop and understand the associated systems and support departments that directly impact patient insurance & supportExceptional analytical and quantitative problem-solving skillsSynthesize numerous analyses, translate into specific actions, and gain buy-in to execute new action across IMT and the Field Operations lanes that you’ll support directlyMaintain a current and thorough knowledge of related healthcare revenue operations issues and trends 

Leadership / Creating a Special Place:

Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core ValuesLead a large, diverse, and dispersed teamBuild new and lasting partnerships with multiple Field Operation Divisional Vice Presidents and Senior Vice Presidents to build insurance support plans in their marketsThrive in a company that will challenge you to "Get the Right Stuff Done" and reward you with incentives the right way - top performers earn more.Build relationships within the revenue cycle organization and across diverse departmentsLead a growing, socially responsible business that strives to be the role model for American Healthcare

Executive Communication:

Responsible for synthesizing numerous sources of data and critical analysis and translating into specific actionsPrepares and communicate insights, key milestones, recommendations, and summaries from analysis to executive leadersPrepares executive-level presentations to share with Revenue Operations and Field Operations leadershipCollaborate closely with senior leaders and frontline teammates across teams focused on field operations, insurance support, and patient engagement

Minimum Qualifications:

Bachelor's degree requiredMinimum of five (5) years of related experience requiredExperience implementing complex processes that span across multiple geographiesExperience with strategic planning and implementation of large, complex new initiativesAbility to manage multiple projects, deadlines, and priorities in a fast-paced, ever-changing and evolving work environmentOvernight travel 3-4 times a year for meetings

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-MR2

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$114,500.00 - $206,500.00 / year

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. • New York Exempt: •　New York City and Long Island: $64,350.00/year •　Nassau, Suffolk, and Westchester counties: $64,350.00/year •　Remainder of New York state: $60,405.80/year New York Non-exempt: •　New York City and Long Island: $16.50/hour •　Nassau, Suffolk, and Westchester counties: $16.50/hour •　Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: •　Bellingham: $17.66/hour •　Burien: $21.16/hour •　Unincorporated King County: $20.29/hour •　Renton: $20.90/hour •　Seattle: $20.76/hour •　Tukwila: $21.10/hour •　Remainder of Washington state: $16.66/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.