We are seeking a seasoned Supply Chain Expert to serve as a strategic advisor to the Supply Chain Director of a large retail organisation. This role is pivotal in driving end-to-end digital transformation across planning, logistics, fulfilment, and operations. The ideal candidate combines deep domain expertise with fluency in emerging technologies such as AI, digital twins, agentic systems, and autonomous operations. Microsoft’s Industry Team focuses on empowering customers on their AI Transformation. This team is responsible for understanding the Retail and Consumer Goods industry and our customers’ business and priorities, develop strong relationships with senior leaders by generating interest into Microsoft solutions accelerating their AI Transformation and driving revenue growth for Microsoft. As an Industry Advisor, you will have the opportunity to drive industry solution-focused sales for Microsoft. This role is responsible and accountable for originating sales, driving industry-led conversations with customers, qualifying the pipeline, and accelerating through Microsoft’s partner ecosystem. Accountabilities include developing and winning market-making opportunities that deliver customer value and enable transformational customer outcomes. As an Industry Advisor you will be the industry subject matter expert in AI Transformation, engaging with customer executives, leaders and decision makers to identify, generate and nurture new business opportunities aligned to their strategic priorities. You will articulate and position strategic business value and long-term positive results of using Microsoft's products, partners and solutions, collaborating across roles and organizations. **Responsibilities** + **Strategic Technology Enablement** Act as a trusted advisor to the Supply Chain Director, translating operational challenges into scalable technology solutions that enhance agility, resilience, and efficiency. + **Transformation Leadership** Lead the design of transformation roadmaps, including intelligent planning, autonomous warehousing, and AI-powered logistics. + **AI & Digital Twin Integration** Champion the adoption of AI, digital twins, and robotics to enable predictive visibility, real-time optimisation, and human-machine collaboration across planning and execution systems. + **Cross-Functional Collaboration** Work across merchandising, procurement, store operations, and IT to ensure alignment of digital initiatives with business goals and customer expectations. + **Capability Building** Upskill internal teams and foster a culture of innovation by embedding digital fluency and continuous improvement practices. **Qualifications** **Required/Minimum Qualifications** + Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years customer-facing experience in consumer goods, retail, management consulting, consultative selling, technology or industry-relevant equivalent management or technical work experience o OR Master's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 5+ years customer-facing experience in consumer goods, retail, management consulting, consultative selling, technology or industry-relevant equivalent management or technical work experience o OR equivalent experience. + Proven experience in supply chain operations within retail. + Strong background in digital transformation, with hands-on experience deploying AI, ERP, MES, or digital twin platforms. + Ability to engage senior stakeholders and influence cross-functional teams. + Recognised as a subject matter expert with the credibility to represent the organisation in customer-facing and strategic forums. **Additional or Preferred Qualifications** + Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 15+ years customer-facing experience in a combination of consumer goods and retail industry _and_ management consulting at the Director, Principal and Associate Partner level or equivalent (strategy preferred with the likes of Accenture, PwC, EY, McKinsey, KPMG or the equivalent), consultative selling of transformative technology. o OR Master's Degree in Business or related field AND 12+ customer-facing experience in a combination of consumer Good and Retail industry _and_ management consulting at the Director, Principal or Associate Partner level or equivalent (strategy preferred with the likes of Accenture, PwC, EY, McKinsey, KPMG or the equivalent), consultative selling of transformative technology o OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .