Job Summary
The Director, HR Communications plays a key role in developing and delivering impactful communications for internal audiences that support Comcast, NBCUniversal, and Spectacor’s HR initiatives. Reporting to the AVP, HR Communications, this role will partner closely with HR and business leaders to inform, engage, and inspire employees while connecting them to the value of working at Comcast . The Director, HR Communications will lead projects from strategy through execution, collaborating with HR partners and internal stakeholders to deliver high-quality, audience-focused communications. This person will be expected to work across the business to understand HR and business needs and build high-impact communications strategies and campaigns to deliver on these needs. The Director should be able to work independently, but will also manage a direct report and lead project teams. This role requires a blend of strategic thinking, people leadership, and hands-on execution.Job Description
Core Responsibilities
Develops and executes strategic communications plans that support HR programs and initiatives - including positioning, messaging, tactics, timelines, measurement of the communication plan and reinforcement.
Manages and mentors team members, fostering growth, collaboration, and high performance.
Partners with HR and business leaders to plan, develop and execute communications strategies that drive awareness, understanding, and action.
Oversees the creation of compelling content across multiple formats and channels, including leadership messaging, intranet articles, digital signage, video scripts, presentations, and live/virtual events.
Understand digital channel strategies and best practices, and be able to advise clients and teammates on how to design and optimize digital content.
Applies marketing principles—such as audience segmentation, journey mapping, and channel strategy—to deliver personalized and impactful employee experiences.
Uses data and analytics to measure effectiveness and continuously improve communications channels, strategies and tactics.
Collaborates with internal communications teams across the enterprise to ensure alignment and consistency.
Applies change management methodology where relevant and supports change management efforts through clear, timely, and targeted messaging.
Navigates a complex, matrixed organization with confidence and agility.
Manages multiple projects simultaneously, meeting deadlines and maintaining high quality.
Anticipate opportunities or roadblocks, bring solutions and innovate new ideas
Manages external vendors and partners to support execution and innovation.
Exercises independent judgment and discretion in matters of significance.
Qualifications
10+ years of experience in internal communications or a related field
Ability to work within a fast paced, deadline-driven environment
Ability to exercise decision making and work independently
Ability to manage multiple tasks
Excellent verbal and written communication skills
Strong professional demeanor and comfort interacting with senior executives across the organization and external contacts
Ability to manage team members, vendors, and align people and projects to key business priorities
Understanding and interest in AI technology and the applications to communications.
Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint) required
Strong proficiency with business management software (SharePoint, Smartsheet, etc.)
Bachelor’s degree or equivalent experience in communications, journalism, marketing, or a related field.
Exceptional writing, editing, and storytelling skills across formats and audiences.
Strong business acumen and understanding of HR functions and employee engagement.
Experience in the development, launch, and support of digital tools.
Based in Philadelphia.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Employee Communications; Communications Strategy; Strategic Communication Planning; Digital Communications
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +