Welcome page Returning Candidate? Log back in! Director, Hospital Billing Office Division Emory Healthcare Inc. Campus Location Atlanta, GA, 30345 Campus Location US-GA-Atlanta Department EHI Rev Cycle Administration Job Type Regular Full-Time Job Number 155189 Job Category Business Operations Schedule 8a-4:30p Standard Hours 40 Hours Hourly Minimum USD $0.00/Hr. Hourly Midpoint USD $0.00/Hr. Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits  Wellness incentives Ongoing mentorship, development, and leadership programs  And more  

Work Location: Atlanta, GA

Description Provides enterprise-level leadership and oversight for all Hospital Billing (HB) operations, including billing, accounts receivable (AR) follow-up, denials management, and payer relationship managementDevelops strategic direction, staffing models, and budgets to ensure compliance with payer regulations and organizational policiesLeads Senior Managers and Managers across HB functions, drives accountability for enterprise KPIs, and partners with clinical, financial, and administrative leaders to strengthen denial prevention, optimize reimbursement, and accelerate collectionsServes as the subject matter expert for hospital billing strategy, payer policy interpretation, and revenue cycle best practicesStrategic Leadership & Oversight of HB Revenue Cycle:Provides enterprise-level direction for hospital billing, AR follow-up, and denials managementEstablishes vision, goals, and performance standards aligned with organizational strategy Performance Management & KPI Accountability:Monitors and drives achievement of key performance indicators, including AR days, denial rates, cash collections, and payer resolution timelinesEnsures consistent reporting and data-driven decision-makingTeam Leadership & Development:Leads Senior Managers, Managers, and Supervisors across HB operationsEnsures effective staffing, professional development, and succession planning to build high-performing teamsDenials Management & Prevention Strategy: Oversees enterprise denial prevention initiatives and ensures effective root cause analysis, payer escalation, and resolution strategiesPartners with clinical and administrative leaders to mitigate future denialsPayer Relationship Management:Serves as executive-level point of contact for Hospital Billing with payer organizationsBuilds relationships to resolve systemic issues, interpret contract requirements, and negotiate resolution strategies Cross-Functional Collaboration:Partners with Revenue Cycle, Finance, Clinical, and Managed Care leaders to align billing operations with broader organizational goalsSupports enterprise initiatives impacting patient access, coding, and collectionsRegulatory Compliance & Process Improvement:Ensures adherence to federal/state billing regulations and payer policiesDrives continuous improvement in workflows, technology adoption, and compliance practicesAdditional Duties as AssignedTravel: Less than 10% of the time may be requiredWork Type: Remote employee

MINIMUM REQUIRED QUALIFICATIONS: 

Education - Bachelor's degree in Healthcare Administration, Business, or related field or experience in lieu of degreeExperience - 10 years minimum experience with at least 5 years in a management position

Preferred Qualifications:

Master's Degree in Healthcare Administration, Business, or related fieldExperience - 12 years minimum experience with at least 7 years in a management position

Knowledge, skills, and abilities (required):

Expert knowledge of hospital billing regulations, payer rules, and AR/denials workflows Demonstrated success leading enterprise initiatives in a complex healthcare environmentExecutive-level communication and leadership skillsStrong financial and operational analysis skills, with ability to interpret revenue cycle KPIs and trendsAdvanced proficiency in reporting and analytics tools

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. 

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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