This position will be responsible for managing a team that supports solutions within the Health and Faculty applications programs. The director provides oversight for the application sustainment and support process management of technical resources, as well as the implementation of efficient processes. Key activities include the implementation of software development and maintenance, leadership and team-building actions, and the collaborative assessment and implementation of vendor-packaged solutions. The director manages the technical resources and provides efficient service management processes, including service request fulfillment, incident response, problem management, and management reporting, for the programs their team supports. The director will establish the technical vision for various platforms, collaborating with business clients to guide strategic direction.