This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

We’re seeking a strategic leader with a passion for operational excellence and service delivery to manage fulfillment operations from node to home across your area. As a Field Services Director at Spectrum, you’ll drive standardized practices and champion quality improvements for both residential and commercial customers. Your leadership will directly shape the reliability and performance of our field services, making a lasting impact on our customers and communities.

How You’ll Make an Impact

Develop and mentor a high-performing leadership team to drive results and growthLead innovative work teams to deliver exceptional customer experiencesManage contract labor performance, define scope of work and provide continuous feedbackDirect your teams on fulfillment, service, fault rate reduction, plant security, dispatch and workforce managementImplement and track quality improvements across your regionEnsure compliance with corporate policies, federal regulations and franchise requirementsOversee budgeting, approve expenditures and provide data for capital planningMaintain strong relationships with utilities, vendors, contractors and government agenciesTranslate priorities into actionable objectives and participate in policy developmentLead succession planning, staff development and performance reviewsInterface with dispatch and workforce management to enhance service deliveryConsult with senior management to plan for technical aspects and implement new technologiesDirect installation and system maintenance projects while ensuring FCC regulation compliance

Working Conditions

Office-based environmentTravel required

What You’ll Bring to Spectrum

Required Qualifications

Education

Bachelor’s degree in electronic engineering or equivalent

Experience

8+ years of technical experience5+ years of project management experience

Skills

Ability to handle multiple projects and tasksAbility to make decisions and solve problems under pressureAbility to supervise and motivate othersAbility to use personal computer and software applications such as word processing and spreadsheetsKnowledge of FCC compliance reports, rules and regulationsUnderstanding of applicable local and state rules and regulationsUnderstanding of OSHA rules and regulations for both federal and state levelsKnowledge of Spectrum products and services

Preferred Qualifications

Experience

5+ years of technical management experience

Skills

Advanced knowledge of HFC and IP NetworksRelevant industry and vendor-specific certifications and training
TOP707 2026-75189 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13556 Business Unit: Field Operations Zip Code: 14623

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.