Director, eCommerce PMO
spectrum
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
MST709 2026-73600 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. FCC Unit: HQ452 Business Unit: Sales and Marketing Zip Code: 06902
Do you excel at driving strategic alignment and operational excellence for digital sales initiatives? Spectrum is seeking a Director to lead our Digital Sales Program Management Office, supporting executive decision-making, governance and cross-functional execution across business-critical programs. As a trusted advisor to senior leadership, you will deliver the structure and transparency needed to accelerate outcomes—making a measurable impact on our digital sales success.
How You’ll Make an Impact
Lead and refine PMO processes to support strategic digital sales initiatives and operational prioritiesEstablish governance, intake, prioritization and reporting standards for program transparency and accountabilityDevelop executive reports, dashboards, scorecards and leadership communications to inform decisionsPartner with senior leaders to identify and communicate milestones, risks, issues, dependencies and outcomesCoordinate with stakeholders to ensure aligned execution and effective delivery of initiativesDrive regular operating cadences for reviews and governance forums, escalating and resolving risks as neededPrepare executive-ready materials for business reviews, continuously advancing PMO practicesWorking Conditions
Office environment with occasional travelEligible for Hybrid Work Policy, with up to one day each week from homeWhat You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree in business, Finance, Technology, Project Management or related field, or equivalent combination of education and experienceExperience
8+ years in project or program management or business operations3+ years leading PMO functions, governance or strategic initiatives9+ years PMO leadership and portfolio governance8+ years executive reporting, dashboarding and stakeholder management8+ years strategic planning, risk management, process improvement and executive communicationsSkills
Strong knowledge of PMO methodologies and governance frameworksExperience with Excel, PowerPoint, Smartsheet, Jira or similar platformsExpertise in building executive dashboards, scorecards and reporting deliverablesKnowledge of KPIs, milestone tracking and portfolio metricsFamiliarity with Agile, Waterfall and hybrid delivery modelsAbility to translate complex data into executive-level insightsPreferred Qualifications
Education
MBA or advanced degree preferredExperience
Portfolio-level reporting and governance in digital or customer-facing environmentsExperience with dashboarding and visualization tools such as Tableau or Power BIExperience with Agile or hybrid digital delivery modelsPMP, Scrum, Agile or related certificationsSkills
Experience in Digital Sales, Digital Operations, Telecom or Cable environmentsExperience supporting portfolio reviews, QBRs and annual planning processesFamiliarity with change management and organizational readiness practicesExperience creating executive communications for large, complex organizationsMST709 2026-73600 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. FCC Unit: HQ452 Business Unit: Sales and Marketing Zip Code: 06902
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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