Stamford, Connecticut, USA
8 hours ago
Director, eCommerce PMO
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at driving strategic alignment and operational excellence for digital sales initiatives? Spectrum is seeking a Director to lead our Digital Sales Program Management Office, supporting executive decision-making, governance and cross-functional execution across business-critical programs. As a trusted advisor to senior leadership, you will deliver the structure and transparency needed to accelerate outcomes—making a measurable impact on our digital sales success.


How You’ll Make an Impact   

Lead and refine PMO processes to support strategic digital sales initiatives and operational prioritiesEstablish governance, intake, prioritization and reporting standards for program transparency and accountabilityDevelop executive reports, dashboards, scorecards and leadership communications to inform decisionsPartner with senior leaders to identify and communicate milestones, risks, issues, dependencies and outcomesCoordinate with stakeholders to ensure aligned execution and effective delivery of initiativesDrive regular operating cadences for reviews and governance forums, escalating and resolving risks as neededPrepare executive-ready materials for business reviews, continuously advancing PMO practices

Working Conditions   

Office environment with occasional travelEligible for Hybrid Work Policy, with up to one day each week from home

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

Bachelor’s degree in business, Finance, Technology, Project Management or related field, or equivalent combination of education and experience

Experience

8+ years in project or program management or business operations3+ years leading PMO functions, governance or strategic initiatives9+ years PMO leadership and portfolio governance8+ years executive reporting, dashboarding and stakeholder management8+ years strategic planning, risk management, process improvement and executive communications

Skills   

Strong knowledge of PMO methodologies and governance frameworksExperience with Excel, PowerPoint, Smartsheet, Jira or similar platformsExpertise in building executive dashboards, scorecards and reporting deliverablesKnowledge of KPIs, milestone tracking and portfolio metricsFamiliarity with Agile, Waterfall and hybrid delivery modelsAbility to translate complex data into executive-level insights

Preferred Qualifications

Education

MBA or advanced degree preferred

Experience

Portfolio-level reporting and governance in digital or customer-facing environmentsExperience with dashboarding and visualization tools such as Tableau or Power BIExperience with Agile or hybrid digital delivery modelsPMP, Scrum, Agile or related certifications

Skills

Experience in Digital Sales, Digital Operations, Telecom or Cable environmentsExperience supporting portfolio reviews, QBRs and annual planning processesFamiliarity with change management and organizational readiness practicesExperience creating executive communications for large, complex organizations
MST709 2026-73600 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Sales and Marketing Zip Code: 06902

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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