We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** The Director, Controls Governance is a growing role within our Technology organization, ensuring the effective oversight, management, and continuous improvement of governance frameworks and processes. This role will focus on driving compliance, fostering stakeholder collaboration, and leading a team to deliver high-quality governance programs that align with organizational objectives. The ideal candidate will possess strong leadership skills, a strategic mindset, and a passion for operational excellence. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How you’ll succeed** + **Governance and Oversight -** Provide leadership and effective management of a Governance team to influence employee commitment, ensure accountability, and deliver on team objectives. Develop, implement, and maintain governance frameworks for SHR and Patch programs to ensure compliance with regulatory, organizational, and industry standards. Monitor and assess governance processes to identify gaps and implement corrective actions to mitigate risks. + **Risk and Compliance -** Demonstrate a broad understanding of Technology standards, processes, audit, assurance, and statutory/regulatory controls and obligations. Direct and support governance initiatives, providing technical and controls advice, as well as insight on assurance processes. Identify and mitigate risks through robust governance frameworks and risk management practices. + **Stakeholder Engagement -** Collaborate with stakeholders using a consultative approach to provide relevant governance updates, raise issues, and secure support as needed. Establish and maintain strong working relationships with teams across Technology Operations, Technology organizations, and other key stakeholders. Serve as the central point of contact for governance-related inquiries and escalations. + **Continuous Improvement -** Foster a culture of continuous improvement by identifying and implementing best practices, process enhancements, and innovative solutions. Stay informed about industry trends, emerging technologies, and regulatory changes to ensure CIBC remains at the forefront of governance practices. **Who you are** + **You can demonstrate 7+ years of experience** in governance, risk management, or service management roles, preferably within the financial services industry. + **You have strong knowledge** of regulatory requirements, risk management practices, and governance frameworks. + **You have strong leadership and influencing skills** to drive change and foster collaboration across teams and proven track record of leading governance initiatives and driving operational improvements. + **You have experience in Strategic and Tactical Planning** with ability to contribute to operational (short-term), tactical (1–2 years), and strategic (3–5 years) planning in support of business objectives. + **You have strong background in IT Systems Management.** Knowledge of asset and process management practices, requirements, and support services for the IT function. + **You have a Bachelor’s degree** in Business Administration, Operations Management, or a related field. **It is an asset** if you also have a master’s degree or professional certifications (e.g., COBIT, CISM, CGEIT) are considered assets. + **You have strong relationship management skills.** You have an ability to establish and build healthy working relationships with clients, vendors, and peers. + **You are a strong communicator.** You have Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely to diverse audiences. + **You have strong Decision-Making and Critical Thinking skills.** You are proficient in using a broad range of factors, assumptions, and frameworks to solve problems effectively. + **You have excellent Interpersonal Relationships.** You are skilled in working with individuals and groups in a constructive and collaborative manner. + **You put attention to detail.** You have a high level of accuracy and attention to detail in managing governance processes and compliance requirements. + **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 27th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Budget Management, Enterprise Technologies, Information Technology (IT) Systems, Infrastructure Management (IM), Leadership, Long Term Planning, Mitigated Risks, People Management, Regulatory Controls, Stakeholder Management At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.