**Description:** **The Opportunity** Hyatt Hotels Corporation is seeking a strategic, collaborative, and commercially minded Director, Commercial Ramp Strategy – HIC to lead the commercial launch and performance acceleration of new and transitioning hotels across the Hyatt Inclusive Collection (HIC) globally. This highly influential leadership role is responsible for setting the end-to-end pre-opening and transition commercial strategy, ensuring each hotel enters its market with the right positioning, pricing, marketing, sales activation, and commercial readiness to ramp quickly and sustainably. You will lead a cross-functional team of managers across Marketing, Sales, and Revenue Ramp Strategy, guiding the full commercial ramp lifecycle from concept to stabilization. You will also collaborate closely with regional commercial teams, property leaders, global support functions, and ownership groups to deliver cohesive and high-performing go-to-market strategies for one of Hyatt’s fastest-growing segments. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We’re proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule + Work-life benefits + Medical and Life Insurance **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Director, Commercial Ramp Strategy – HIC is responsible for shaping, leading, and executing the commercial strategy for all pre-opening and transitioning hotels within the Hyatt Inclusive Collection globally. You will leverage a global unified commercial ramp framework that integrates revenue, sales, and marketing, ensuring each property launches with the optimal pricing, positioning, distribution, and demand-generation strategy. You will directly oversee a team of Ramp Strategy Managers (Revenue & Sales), empowering them to execute against the strategic vision you set and ensuring alignment with regional commercial teams across the Americas, EAME, and ASPAC as applicable. Key responsibilities include: Strategic Leadership & Commercial Planning + Define the holistic pre-opening and transition commercial strategy for HIC hotels, ensuring alignment with brand, market, and owner expectations + Establish standardized best practices, playbooks, and performance milestones for ramping new and converting hotels + Partner closely with Global Inclusive Collection teams, regional commercial leaders, and the RVP, Commercial Ramp Strategy & Performance Optimization to ensure strategy alignment Cross-Functional Team Leadership + Lead and mentor a team of Manager-level roles across Revenue, Sales, and Marketing Ramp Strategy + Set priorities, provide strategic guidance, and oversee execution quality across all pre-opening activities + Foster strong collaboration across commercial teams, hotel leadership, and corporate partners Regional & Global Coordination + Serve as the principal commercial lead for openings in HIC, with a dotted-line alignment to EAME & ASPAC for Inclusive Collection ramp initiatives + Ensure cohesive communication and decision-making across regions + Coordinate with regional commercial teams to align hotel positioning, pricing, segmentation, and demand strategies Owner, Stakeholder & Executive Engagement + Act as a strategic advisor to ownership groups and hotel GMs, guiding commercial decisions through pre-opening and early performance + Present commercial readiness plans, performance insights, and recommendations to senior leadership Performance Optimization & Insights + Set and monitor KPIs tied to commercial readiness, forecast accuracy, demand pacing, and early revenue performance + Review data across revenue, sales, and marketing channels to recommend optimizations and identify areas for support + Translate insights into scalable solutions and improvements for future openings across all regions Travel + Up to 20–25%, depending on hotel openings, ownership meetings, and regional coordination needs **Qualifications:** Experience Required: + 8–10 years of progressive commercial leadership experience in hospitality (Revenue, Sales, Marketing, or multi-disciplinary commercial roles) within the Latin America market. + Strong experience in all-inclusive resorts and familiarity with key distribution and demand channels + History of leading cross-functional teams and influencing stakeholders across regions + Experience building and implementing commercial strategies for pre-openings or transitions + Deep understanding of LAC hospitality markets, trends, competitive dynamics, and top feeder markets + Proven ability to work in a fast-paced, global, matrixed organization + Strong relationship-building, communication, and executive presentation skills + Bachelor’s degree in Business, Revenue Management, Marketing, Hospitality, or related field Experience Preferred: + Leadership experience in All Inclusive Collection or similar all-inclusive brands + Experience overseeing multi-property regional portfolios + Demonstrated success in commercial transformation or performance optimization roles + Bilingual fluency English/Spanish strongly preferred The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Reality Check: Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** MX-ROO-Cancún **Organization:** ALGV/HIC/AMS/UVC Corporate Office **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CAN003368 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.