The Technical Director supports the Clinical disciplines of the laboratory such as Chemistry, Hematology, Microbiology, Specialty Testing, and Blood Bank to produce high-quality consistent and timely products and services. The technical Director develops and applies technology, methods and training across a wide array of disciplines and processes, with the goal of improving quality and efficiency.

This position is a critical interface with a variety of disciplines with a regard to complex technical matters. These areas include Oncology, Cardiology, Neurology, Research/Clinical trials, Operations, Information Services, Biomed, Safety and numerous testing equipment vendors.

The scope of responsibility for the Technical Director spans the entire clinical laboratory value stream, including Test menu /dictionary, equipment implementation, results reporting, technical consultation.

The Technical Director partners with the Director of Operation, ensure technical method/procedures are consistent with CAP and industry best practice system-wide Director of Quality, and the Medical Director under the supervision of the VP, Laboratory Services. All activities should be aligned with and in support of the long- range and annual operating plans for the clinical laboratory areas.

Job Duties:

Ensure technical methods and procedures meet CAP standards and industry best practices across all facilities Lead the development, implementation, and standardization of laboratory testing technologies and protocols Collaborate with others PhD/Medical Directors to select optimal testing methods and troubleshoot complex assays Evaluate resource needs and recommend equipment and design specifications to optimize lab performance Integrate equipment, technology, and information systems to support operational efficiency and clinical outcomes Apply expertise in specimen processing and clinical interpretation to develop new tests and support specialty disciplines (e.g., oncology, cardiology, neurology) Educate and train employees and colleagues across the health system in technical methods and clinical applications within their areas of expertise Benchmark national leaders and engage vendors to identify emerging trends and innovative technologies Participate in strategic planning, budgeting, and system-wide medical committees to align lab services with patient care goals Recruit, evaluate, and mentor laboratory leaders and staff to ensure high performance and policy compliance

Characteristics: 

Progressive and strategic with lab technology and best practice Collaborative with all colleagues and teammates Humble, approachable, pleasant, coachable Ability and desire to embrace LEAN methodology and model it personally Current on the latest laboratory technology and best practice Proactive with new test development Customer focused for both inpatient and outpatient Patient care focused Fiscally responsible/focused understanding the financial climate in healthcare High attention to detail with strong written and verbal communication skills Ability to teach as well as learn continuously A desire to interact not only with internal customers but external customers such as outreach/AMG physicians

Salary Range: $139,308–$245,193 base salary only; excludes any quality and/or productivity incentives