About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Compensation Range Annual Salary: $154,500.00 - $184,000.00 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to job is to have oversight over multiple business units within the Wealth Operations division in Bank Operations. This position will ensure, by working through its direct reports, that daily operational activities, reporting, supervision and coaching of employees are occurring with high quality and according to established guidelines, procedures, and industry regulations. Essential Functions + Support division-wide initiatives by contributing strategic insights and making decisions that prioritize the long-term success of Bank Operations, the broader organization, and our customers + Lead cross-functional collaboration external vendors and internal departments to resolve complex technical problems and drive the development of innovative new systems + Maintain relationships with outside agents and reviews various periodicals, governments publications, or industry reports to keep informed of changes and updates + Oversee internal and external audit processes for Wealth Operations, ensuring timely response, effective follow up on corrective actions, and seamless coordination to maintain regulatory compliance and operational integrity + Develop short and long-term initiatives that align with the company strategy and provide guidance, coaching and development opportunities appropriate to each direct report's individual needs + Lead, mentor and motivate team members to implement the department strategy and be responsible for upholding the company culture and driving it within the organization. + Communicate decisions, priorities and relevant information to appropriate levels of staff effectively + Oversee budget management, planning and expenditure + Perform other duties as assigned Knowledge, Skills & Abilities Required + Strong knowledge of the Trust and Capital Markets’ field, including knowledge of best practices + Ability to create a high performing team and successfully lead initiatives, projects and activities that support departmental and organizational goals + Excellent interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peers + Ability to think critically, solve problems, make decisions and build trust across the company and effectively envision, develop, and implement new strategies to address competitive complex business issues + Expert general management knowledge and skills, such as departmental goal setting and planning, budgeting and personnel administration + Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values + Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook Education & Experience + Master’s degree in Business, Accounting, Finance, Management or equivalent combination of education and experience required + 10+ years of Trust or Capital Markets Operations experience required + 7+ years leadership/supervisory experience required + Trust certification required, or ability to obtain within one year of hire ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Director, Bank Operations – Wealth job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $154,500 to $184,000 annually . This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. #LI-Hybrid The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more. Location: 811 MAIN, Kansas City, Missouri 64105 Time Type: Full time Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team. Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team) Want to be notified of positions that fit your preferences? Follow these easy steps: + Create a Candidate Account at the top of the page by selecting "Sign In" upper right corner + Sign-up up for Job Alerts + We’ll contact you about positions that match your skills and interests Equal Opportunity Employer Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.