Position Summary

Responsible for managing, directing and overseeing all operations and sales functions for multiple shops and sales territories. Provide leadership and in-person training to service managers to drive an increase in sales, organic growth, while managing margins, controlling expenses, including payroll while ensuring properly staffed schedules.  Provide support for  training and support for the corporate owned centers within assigned territories.  This position requires frequent and overnight travel, including but not limited to the corporate office in Ashburn, VA. Outside of the travel to the office, this position will be remote, office from home – work in the field.

 

Duties & Responsibilities

Improve profitability through increased sales, market share, and expense control. Ensure customer satisfaction and increase sales by implementing all marketing programs, ensure all employees are trained and follow all company procedures. Implement and ensure compliance with all company policies and procedures. Oversee the interviewing, selection, training and evaluation of store personnel, in collaboration with SVP of Ops. Hire and maintain the most qualified candidates that meet the requirements of the appropriate job description that will align with our corporate culture, personnel, and leadership. Meet with direct reports on a regular basis (daily, weekly, monthly, quarterly, etc.) to communicate company information including new initiatives, financial performance, goals and objectives, benchmarks and best practices. Safeguard company assets though internal controls, systems and personal involvement in daily operations. Conduct store tours, store operations and safety reviews while auditing internal controls for cash, accounts receivable and inventory. Improve sales by conducting outside sales calls as deemed necessary. Participate in the creation of local marketing programs for both wholesale and retail customers. Facilitate customer training seminars in conjunction with manufacturers. Direct P&L responsibilities for other managers and participates in the development of fiscal budgets Work to implement new programs and initiatives to drive the business forward. Ensure proper adherence and execution of financing options to customers. Additional duties as assigned.

Knowledge, Skills, and Abilities

High school diploma required. Associate’s Degree required in business administration, marketing, operations management or similar. Bachelor's Degree preferred in business administration, marketing, operations management or similar. 5-10 years in the automotive service industry preferred but not required. Ability to pass a background check.

 

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

 

Physical Demands

Repetitive movement of hands and fingers, typing or writing. Occasional standing and walking. Reach with hands and arms. Frequent travel, including overnight Talk and hear. Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met. High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment.