Location: Barcelona, Spain (3 days/week working from the office).

The role of the Outsourcing Management Director is to act as the lead for one or more supplier(s) within outsourcing model(s) / service line(s) for portfolio deliverables within CTCO .  They will be responsible for ensuring the supplier(s) within the model(s) are meeting the operational needs of the customers; ensuring sourcing strategy across CTCO and managing adherence to, ensuring outsourcing effectiveness, appropriate communications, ensuring that selected partners deliver to contract; and that strong relationships with the external suppliers are created and maintained. They ensure our suppliers deliver to the needs of the organisations; and develop strong, beneficial partnerships with key suppliers. Remains connected with the Alliance Management group within AZ Clinical Operations.

CTCO Director, Outsourcing Management will be reporting to Study Management Head within Cell Therapy Clinical Operations. Outsourcing management Director is responsible for supporting and monitoring all aspect of vendors performance and oversight at a global, hub and/ or country level. Responsible for global, hub and country level sourcing strategy within CTCO, including execution of the sourcing model, alongside overseeing Work Orders (WOs) management, execution of the 3PRM process and partnering with key vendors at a global/ hub / country level and providing feedback to the Alliance Management team as required, relevant to the agreed KPIs with the vendors. Working with global/hub and country CTCO leadership, supports and develops processes and systems to optimize business partnering to include External partners, Procurement and Alliance Management. Supporting Country Footprint strategy globally and regionally – partnering with CROs to develop and execute on the operating model in respective CTCO markets.

Typical Accountabilities

Supplier / Model Governance

Accountable for the outsourcing management of one or more supplier(s) within or across model(s) / service line(s)Proactively identifies and manages risks at the supplier / model/service line levelServes as point of contact for issue escalation to Alliance Management for their assigned supplier (s), and key in ensuring solutions are identified in collaboration with the business stakeholders. Facilitates resolution of any operational issues that impact deliverySupporting the implementation of outsourcing strategies to ensure optimal and flexible sourcing models are implemented, delivering top tier industry metrics (time, cost, quality).Leads operational governance of the supplier(s) / model(s) / service line(s)Supporting large cross country project deliverables, as required.

Supplier / Model Quality and Performance 

Monitors quality and performance of service deliverables in alignment with the MSA and outsourcing model  Ensure that selected suppliers deliver to contract and that strong relationships with the external suppliers and internal customers are created and maintainedEnsures effective visibility of supplier performance to relevant stakeholdersEnsures ongoing assessment and integration of Lessons Learned for suppliers / models/service linesSeeks opportunities to drive efficiencies and continuous improvement within supplier and model/service lines 

Study Team Support

Ensures understanding of roles and responsibilities across delivery teams for assigned delivery model(s) / service line(s)Works with AM Process Integration Lead, internal subject matter experts and counterparts in supplier organisations to ensure the effective use and maintenance of interface processes / ways of working (e.g. Alliance Handbooks)

Stakeholder Engagement

Fosters development of a collaborative, organizational culture; and ensures successful relationships by building trust, demonstrating proactive partnership management, and holding internal and external stakeholders to account  Represents CTCO Study Management in cross-functional groups and leads process improvement projects globally.  Role models partnering behaviours and expected ways of working

Portfolio / Capacity Management

Monitors capacity within the supplier and model / service line to support the portfolio  Partnering across CTCO Leadership, ensure creation and adherence to budgets.Support for CTCO Algorithms and systems, ensuring to reliably estimate demand for the functions.

Education, Qualifications, Skills and Experience

Essential

University degree in related discipline, or equivalentStrong experience from within the pharmaceutical industry or clinical research organizationDetailed knowledge of clinical and pharmaceutical drug development process at various phases of developmentExperience of working successfully with external partners / managing relationshipsExperience of directing alliance governance frameworks and processes (incl performance metrics)Ability to network and collaborate with a wide range of internal and external stakeholders (incl senior stakeholders)Strong leadership and influencing skillsStrong collaboration skills across global and functional boundaries  Strategic mindset and innovative thinker with affinity toward experimentation and appropriate risk takingExcellent communication skills, written and verbalExcellent conflict resolution, mediation and negotiation skillsStrong project management skillsAble to see the full picture and understand impact of actionsAbility to work with agility to solve problems that involve many decision makers, and develop multiple options/recommendationsExcellent collaboration skills required to work across global and functional boundariesFamiliar with ICH GCP and related guidelines and practices

Desirable

Experience of partner selection and qualification Proven ability to deal with complex situations holisticallyTechnical understanding of service deliverables and subject matter expertise (e.g. study management, data management, analysis and reporting)Knowledge of existing AstraZeneca external suppliers & modelsKnowledge of AstraZeneca policies, procedures and guidelines

Date Posted

12-nov-2025

Closing Date

29-nov-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.