Job Description Program Operations Supervisor: Ensuring Quality and Compliance Mosaic is looking for an exceptionally organized and detail-oriented Direct Support Supervisor to manage the day-to-day operations of our crucial support programs. Your core mission will be to maintain a high-quality, compliant, and well-staffed environment. This role is perfect for a manager who excels at juggling multiple, critical responsibilities: + Operational Management: Coordinating and managing all program functions to ensure smooth and effective service delivery. + Regulatory Compliance: Acting as the primary safeguard to ensure all activities strictly adhere to regulatory requirements. + Team Oversight: Managing the complete staff lifecycle, including hiring, comprehensive training, and efficient scheduling. + Individual Coordination: Strategically planning and managing the appointments and activities of the individuals in the program. + Record Integrity: Meticulously maintaining all necessary records and documentation. If you have proven experience in operational oversight and regulatory environments, we encourage you to join our team! SCHEDULE: Generally Days, expectation to work one evening till 7pm and rotating weekend on call every 8 weeks Commitment to Mosaic Values: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. Requirements What You'll Contribute: You're a proactive, caring leader ready to step into a vital management role. You will contribute to our team and our mission through: + Heart for Service: A foundational passion to serve the individuals in our program, paired with the dedication to ensure every detail of their support is handled efficiently and flawlessly. + Management Agility: The ability to be highly organized, manage shifting priorities, and communicate honestly about timelines, ensuring all program operations remain smooth and compliant. + Relevant Experience: At least one year of direct experience in a related field, supported by an Associate's Degree (or equivalent) in a relevant area of study. + Clinical Readiness: Current certifications in CPR and medication administration (MedAide40), or the willingness to complete them immediately upon hiring. What YOU’LL Get: + Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind. + Education Assistance to further your education or develop your career + Health, Dental, Vision, Prescription options available + Professional & Personal Development Opportunities + 403b Retirement Plan + Paid Time Off that starts accruing your first day