Job Description

Are you in looking for an opportunity to work with a diverse team in an international organization?

Do you enjoy being part of a successful team?

Join our talented UX Research Centre of Excellence

We’re a passionate team that outlines the vision and standard in how we perform UX Research across the organization. We also help the design team craft experiences that create value for our IET customers by partnering with Product and Engineering teams.

Partner with the best

As a Senior UX Researcher you will bridge the gap between our customers and the business to execute on multiple projects as an individual contributor across multiple technology domains.

As a Senior UX Researcher:

· You will be involved in UX research throughout the Product lifecycle, working horizontally with multiple product teams

· Champion UX Research and the use of Users insights from both qualitative and quantitative research to put the customer at the heart of the product design process.

· Collaborate with Design & Product teams to clearly define research objectives and approach with consideration of the business goals, customer needs, and technical feasibility.

· Plan and deliver high-quality qualitative and quantitative research, ensuring the appropriate methodology is used and research objectives are met.

· Guide product teams on using our customer learnings and the personas you’ll create.

· Promote the UX Research Centre of Excellence and all things research related across the organization.

· Work effectively and collaboratively with senior researchers, stakeholders, and subject matter experts.

Fuel your passion

To be successful in this role you will:

· Have Masters or Degree in a relevant discipline such as Human Computer Interaction, Psychology, UX Design, Digital Design or Information Architecture etc.

· Expert-level knowledge in the field of UX research with up to 5+ years’ experience applying UX research on digital products Baker Hughes Confidential

· Practical experience with qualitative and quantitative research methodologies such as: semi[1]structured interviews, usability testing, facilitating workshops, contextual enquiry, co-design, ethnographic research, creation of personas, journey mapping, surveys etc

· Ability to use a range of standard UX research software & tools.

· Knowledge of design principles, UX design experience, and/or service design

· Experience working in an agile product development environment and applying lean UX

research methods

· Experience working in a multi-disciplinary team and the ability to work well with a variety of people who come from different departments, disciplines, and cultural backgrounds.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

In this role, we can offer the following flexible working patterns:

· Flexible working hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

· Flexible work locations - flexing the location where you work – either from home or at one of our offices.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

· Contemporary work-life balance policies and wellbeing activities

· Comprehensive private medical care options

· Safety net of life insurance and disability programs

· Tailored financial programs

· Additional elected or voluntary benefits

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law

The Baker Hughes internal title for this role is: Digital Technology Specialist - UX Design Research