Digital Technology Senior Specialist – Technical Product Management

Do you enjoy being part of a successful team?

Do you like working in collaborative teams and solving technical problems?

Join our team!

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.

Partner with the best

You will be responsible for Buying and Fulfillment of Valve parts being part of India Procurement Management Center of Excellence (COE). In this role you will follow an individual work plan, manage global stake holders & suppliers, meet day-to-day short-term objectives and resolve issues through immediate action and long- term planning. Coordination and timely communication between all the stakeholders involved and suppliers is a very important characteristic of the role. Candidate will be responsible for all aspects related to parts supplier management and execution, monitoring parts availability from global factories, productivity and quality: supplier negotiation to PO execution, new part sourcing, owning supplier delivery schedule, ensuring accuracy along the PO-to-receipt cycle.

 As a Senior Specialist – Technical Product Management, you will be responsible for translating business needs into precise, actionable technical requirements to support the development of complex digital solutions. You will partner closely with cross‑functional stakeholders, delivery teams, and product/platform owners to ensure alignment, informed decision‑making, and efficient execution.

This role requires strong expertise in business analysis, team leadership, and hands‑on technical skills, along with the ability to drive strategy and lead cross‑functional teams to achieve delivery commitments.

As a Senior Specialist – Technical Product Management, you will be responsible for:

Defining product vision, roadmap, and KPIs for the platform, ensuring alignment with digital strategy and customer engagement goals

Analyzing customer journeys, feedback, and behavioral data to identify high‑impact enhancements and new capabilities for self‑service and engagement.

Partnering with UX/UI design and research teams to build intuitive, accessible, and responsive portal experiences across devices.

Collaborating with customer success, support, sales, operations, and technical stakeholders to convert requirements into clear functional and non‑functional specifications.

Decomposing platform features into structured user stories and tasks with measurable acceptance criteria and a strong focus on usability and security.

Leverage data to validate assumptions, prioritize backlog items, and inform improvements to portal workflows, content, and navigation.

Lead and participate in Agile ceremonies including backlog refinement, sprint planning, standups, reviews, and retrospectives.

Collaborate with developers, solution architects, QA teams, and designers to clarify requirements, manage dependencies, and ensure sprint objectives are met.

Serve as the primary liaison between customer-facing teams and delivery teams, resolving ambiguities and aligning expectations for portal functionality and outcomes.

Manage risks, raise issues proactively, and maintain transparency on delivery status across stakeholders.

Drive UAT readiness by defining test scenarios, validating end‑to‑end customer portal journeys, and ensuring features meet functional and performance expectations.

Support release planning and deployment activities, ensuring smooth go‑lives through clear documentation, change‑management inputs, and stakeholder communication.

Monitor post‑release metrics such as adoption, feature utilization, and error rates to guide iterative improvements.

Identifying opportunities to streamline platform workflows, enhance self-service capabilities, and reduce customer friction.

Supporting the exploration and implementation of new technologies, integrations, and tools (e.g., chatbots, personalization engines, automation, mobile extensions).

Promoting continuous improvement of Agile practices, team collaboration, and digital maturity for customer‑facing systems.

Fuel your passion

To be successful in this role you will have:

Bachelor’s or master’s degree in computer science, Engineering, or related field

7 to 10 Years of experience in leading digital transformation programs

Familiarity with sales and commercial processes

Exposure to enterprise platforms and systems; experience with SAP or similar systems is beneficial

Strong understanding of Agile methodologies and tools such as Jira or Azure DevOps

Ability to translate business needs into clear, structured requirements and user stories

Demonstrate strong communication, facilitation, and stakeholder engagement skills

Proven ability to manage complex requirements and collaborate with cross‑functional delivery teams.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

 

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect.

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits.

The Baker Hughes internal title for this role is: Digital Technology Senior Specialist - Technical Product Management