MAKE HISTORY WITH US!
 

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future.

 

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

 

Purpose of the job: 

As a Digital Specialist in Commercial Deployment Team, you will support the implementation of digital tools and reporting solutions across markets. You will act as a key liaison between market users, global teams, and technical support functions, ensuring smooth operations, accurate data reporting, and actionable insights to drive digital trade engagement (DTE), sales, and deployment of PMI products that will ultimately contribute to commercial effectiveness.

In this role, you’ll work closely with the REEV Analytics Team to help manage the Global B2B2C Dashboard which houses all data related to Indirect Retail channel and all the PMI platforms related to it. You’ll work with a variety of data sources—including Salesforce, REEV, eOrdering, sales data, GA4/Web to support the users with their reporting needs.

 
 

JOIN US!

 

WHO ARE WE LOOKING FOR?
 

Experience in digital analytics, reporting, or commercial operationsProficiency in using PowerBI and ExcelFamiliarity with Salesforce and REEV ecosystem, Marketing Cloud, Google Analytics, eOrdering, Fielo, and other PMI digital platformsWith working knowledge in ticketing tools (Workfront, Jira)Basic knowledge in SQL for data querying is a plusStrong organizational and communication skillsAnalytical mindset with attention to detail and a proactive approach to problem-solvingAbility to work collaboratively in a cross-functional, international environmentEnglish (business communication proficiency)

 

WHAT WE OFFER YOU?
 

Attractive medical and dental care for you & your family and a dedicated medical facility near to our office only for PMI employeesLife insuranceEmployee pension programHybrid work (40% of office work in Kraków and 60% of home office / month) & flexible working arrangementsSodexo lunch cardCafeteria with various benefits (including Multisport card with a possibility of co-financing participation in sport competitions)

 

 HOW CAN YOU MAKE HISTORY WITH US?

 

Market & Process Support

Provide first-level support to markets for demand process implementation and tool adoptionFinalize authorizations in collaboration with the IR Enablement teamManage incident and change requests related to B2B2C Global DashboardOnboard new markets to B2B2C Global Dashboard, including demo sessions and hyper care for the new marketsCollect feedback from markets to improve the process and Dashboard

 

Ticket Management & Orchestration

Oversee Workfront ticket submissions from market users, validating and categorizing requestsRedirect tickets to appropriate teams and ensure timely updates and communicationCoordinate bi-weekly prioritization meetings, prepare documentation and track change requestsCreate and manage Jira tickets for system issues or bugs and data quality issues reported via WorkfrontSupport dashboard enhancement activities by gathering all requirements from the users such as the additional fields or charts that they want to see and be able to create mockups (if necessary)

 

Analytics & Reporting

Support the setup and maintenance of dashboards using Excel and Power BIConsolidate reporting frameworks across markets to improve efficiency and insight generationSupport data quality check investigations by performing data querying, Excel data manipulation, and analysis

 

KPI & Data Governance

Collaborate with markets and global teams to define KPIs and ensure data accuracyEstablish a standardized reporting framework scalable across markets and regionsPrioritize dashboard enhancements and support continuous improvement efforts

 

Please note that only on-line applications will be taken into consideration.

Only selected candidates will be contacted.

 

 #Li-Hybrid