Job Description We’re looking for a tech-savvy, detail-oriented contractor to support the Digital Services Model (DSM) program. This role is ideal for someone who enjoys working with digital tools, automating processes, and helping teams work more efficiently. You’ll be part of a team that makes sure everything runs smoothly and professionally. What You’ll Be Doing: • Digital Tools Expert: Learn and support tools like Salesforce Marketing Cloud, Poll Everywhere, PoliteMail, AniMaker, and more. Help users understand how to use them and troubleshoot issues. • License Management: Track and manage software licenses using Airtable. Automate requests and ensure teams get the right access. • Process Automation: Help simplify manual tasks—like sending emails or updating dashboards—by working closely with the automation lead. • AI Approvals: Assist with getting internal approvals for AI tools through the J&J governance process. • Website & Resource Updates: Maintain SharePoint pages, update training materials, PowerPoint decks, and other resources. • Meeting Support: Help prepare for monthly office hours, training sessions, and check-ins with business partners. • Contract & Document Management: Support the renewal and approval process for contracts like MSAs, OTAs, and POs. • Self-Service Metrics: Use tools like PoliteMail to provide automated reports on email engagement (opens, clicks, etc.). • Vendor Coordination: Schedule vendor demos and presentations to showcase new digital tools. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 2–5 years in a Tech, Digital operations, or Communications role • Proficiency in Microsoft Office, SharePoint, Powerpoint, Smartsheet, and Airtable • Strong communication and a passion for digital tools and AI • Comfortable with tools like Canva, Salesforce, Poll Everywhere, and Bit.ly • Ability to self-learn and support others with digital tools • Familiarity with contracts and procurement processes (MSAs, POs) • Advanced PowerPoint and SharePoint skills • Passion for digital innovation and operational excellence • Experience with GenAI platforms and process automation is a big plus • Experience with J&J or Kenvue systems and processes null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.