Nectar 360 - Digital Senior Client Executive
Why join us
Joining Nectar360 means being part of an innovative and dynamic agency that focuses on loyalty, insights, and media services. As the owner and operator of Nectar, the UK's largest loyalty program, we provide the opportunity to work with some of the biggest brands in the UK and help them build impactful relationships with their customers. With access to rich transactional and lifestyle data from 19 million customers, we create impactful and relevant customer experiences, connecting our brand partners to their target audience. As a Digital Senior Client Executive, you'll have the chance to work collaboratively with our teams and agency partners, delivering exceptional digital experiences and contributing to the growth of our agency. With a strong emphasis on work-life balance and a supportive work environment, joining us means being part of a team that thrives on innovation, collaboration, and delivering results for our clients in the ever-evolving digital landscape.
What you'll do
You will play a crucial role in supporting the management and delivery of supplier media and activation for managed service clients, as well as working closely with agencies activating themselves in our self-serve model. Collaborating with the agency team, you will engage new clients, communicate our eCommerce capability, and assist existing partners in maximising their use of our services. Ensuring seamless coordination with the wider eCommerce team, you will run regular sessions with clients to understand their activation plans, prioritise activities, and facilitate optimal execution across digital platforms. You will also manage finance queries, review performance and strategy, and provide regular updates to clients. With your experience in online analytics, project management, and client management in retail or FMCG sectors, along with strong analytical, communication, and numerical skills, you will contribute to the growth and success of our digital commercial endeavours at Sainsbury's.
Who you are
You are a dynamic and results-driven professional with experience in client management within the retail or FMCG industry. Your expertise lies in managing and delivering supplier media and activations, as well as fostering strong relationships with media agencies and existing clients. With your deep understanding of online analytics, project management skills, and analytical capabilities, you ensure the smooth execution of digital campaigns while maximising customer engagement and driving revenue growth. Your effective communication, presentation, and stakeholder management skills enable you to collaborate with cross-functional teams, manage finance queries, and provide regular updates on project status and performance. With your passion for shaping impactful customer experiences and leveraging the power of digital platforms, you contribute to the growth and success of Nectar360 and its clients.