Digital Sales & Marketing Services Leader
Insight Global
Job Description
Job Description:
Our Client's Digital Team is seeking a dynamic Sales & Marketing Services Leader to propel our innovations forward. Our Client's Digital team is enabling higher digital customer experience capabilities throughout the enterprise. Through centralized investment in technology, talent, and business transformation the team aims to solidify KGS position as a leader in sales enablement, service, digital commerce spaces. This person will collaborate and work closely with the Business, Product, Engineering, and implementation teams to meet roadmap and new initiative commitments.
You will lead a team of IT professionals, including Vendors, Partners, Developers, Business Analysts to ensure high-quality, scalable technology solutions are delivered to meet business needs with a focus on solutions with the ability to quickly pivot between diverse business units with widely differing goals. This role requires to be a critical member of the COE to be a standard-bearer for best practices. This includes designing effective, efficient innovative solutions, defining modernization and improvements to existing systems, and combining a high level of manufacturing industry standards to drive change and innovation across business lines
Responsibilities:
Lead and manage large-scale digital transformation projects for client, ensuring seamless integration and optimization of our core tech stack (Salesforce, ServiceMax, Adobe, Shopify, Zuora, Vertex, Billing Platform, Yext, Tridion to mention a few)
Manage multiple delivery PODs across the globe while leveraging Scrum and SAFe best practices.
Develop a global strategy and rollout out plan for enterprise solutions that enable teams to drive global business results.
Analyze data from multiple sources to identify opportunities for revenue growth and customer engagement.
Work closely with the Digital leadership team to align eCommerce and SaaS selling strategies with global revenue and customer acquisition goals.
Develop and present business cases that articulate the strategy, total cost of ownership (TCO) and return-on-investment, to acquire and incorporate cross-functional feedback and ultimately achieve executive approval.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Bachelors degree in computer science, Information Technology, or a related field
10+ years of experience in B2B software and IT services, including product management, customer success, and Cloud/SaaS business models.
5+ of experience in business process design for complex selling motions for core offerings such as equipment, parts, service, and SaaS.
5+ years of experience in building solutions at scale for midsize and/or enterprise companies using enterprise tools such as Salesforce, Adobe, Shopify, ServiceMax, Zuora, Yext, Billing Platform, Tridion, Sage, Drupal and other Web & Ecommerce related technologies. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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