Vertu Motors, Gateshead

Digital Sales Co-ordinator

At Vertu Motors, we have a fantastic opportunity for you to join our centralised digital team at our Customer Experience Centre based in Team Valley, Gateshead. We are offering a full time, permanent role consisting of 37.5 hours per week, which will include working some weekends on a rota basis. In addition, you will have the flexibility to work from home upon completion of your probation, 2 out of 5 days.

We are offering a basic salary of £31,930 and excellent company benefits.

As a Digital Sales Co-ordinator, you will play a key role in handling external finance companies, supporting broker approvals and liaising with third-party lenders to ensure a smooth and compliant sales process. Your focus will be on delivering exceptional customer service while navigating the financial and regulatory aspects of vehicle sales. This includes managing documentation, coordinating with brokers for finance approvals, and ensuring all third-party lender requirements are met efficiently and accurately.

Whilst also facilitating customer vehicle purchases through our ecommerce platform, using a range of communication methods including email, telephone, and SMS. You will act as a vital link between customers, our dealerships.

We operate to the highest standards, aligned with regulatory obligations and customer expectations. Full training will be provided, and ongoing development is a core part of the role.

Experience within the motor trade or the finance sector would be beneficial but is not essential. We are looking for the successful candidate to have strong administrative skills and experience, a proven customer service background as well as being computer literate. It would be advantageous if the candidate possesses great time management, a drive to learn and communication skills that are second to none.

We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

25 days holiday rising with length of service plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Pension Enhanced Maternity & Paternity

Apply today to be considered for this role!

If your application is successful, we will need you to complete employment checks prior to starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.

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