**Key accountabilities** + •Ensure that IT solutions and products for his stream meet the quality acceptance criteria as based upon the current requirements and specifications. + •Ensure that engineering solutions for his stream comply with applicable company standards and policies. + •In charge of the stream E2E test scope, drive automation, test plan, test execution, test reports. + •Drive defect management with the defect manager and the DevOps manager, for his stream, conducting RCA and regular Escape analysis to continuously improve the test approach. Feedback to the QA practice on identified improvement areas + •Engage with the QA practice as needed to get team coached on a new approach. + •Ensure consistent and efficient use of best practices, methodologies, tools and technique specifically aggressively drive automation of tests (unit, integration, regression, UI, performance, etc.) across the whole stream. + •Contribute technical expertise to ensure Test Plan completeness. + •Analyze results of software testing, draw conclusions and contribute to decisions on product/solution releases based on quality acceptance criteria. Ensure that all components of the products or solutions are complete and ready for release from a quality perspective, including licensing, documentation, reference & training materials, release notes. + •Manage stream testing process using project management methodologies, tools and procedures. + •Be accountable for the resulting quality of the products or components and performance of the Commercialization Team within the value stream and stream. + •Contribute to the definition and improvement of Software Development standards defined by the architecture and governance team. + •Serve as the key contact for all Commercialization projects within the stream + •Coordinate resource assignment to scrum teams based on releases (major and minor). **Key deliverables** + •Vision and strategy forquality assurance, testing and product training for the stream + •Define quality metrics which serve as strong predictors for the post-release customer experience for the stream + •Testing plans and results for each product release driving a go/no-go decision + •Integrate automated testing with the continuous integration/continuous delivery (CI/CD) deployment process + •Continuous improvement process on testing via feedback loop and defect escape analysis **Specific Challenges/KPOs/KPIs/Measures of Success:** + •Quality Acceptance criteria defined for each key phase of the product development lifecycle + •Test plans and results for each product release driving go-live decision (major and minor) + •Reduced defect escape rates (defects found after release over total number of defects for a given version) from one product version to another + •Percentage and coverage of automated tests + •Coverage of tests **Previous Experience and Competencies:** + •BS or MS degree or equivalent (typically but not exclusively in a Computer Science or Domain discipline). + •7+ years test experience with a minimum of 2 years of Automation experience **Competencies to be kept current:** + •Project management + •People management + •Test planning and management + •Test methods + •Test tools and measurements + •Domain knowledge + •User centered design + •Quality management + •Agile and iterative development + •Process implementation and improvement + •Product Lifecycle Management Process PLMP + •IT environment & skills + •Written and verbal communication + •Presentation skills + •Negotiation skills **Behavior:** + •Decision maker + •Leader + •Highly Organized + •Initiative and resourcefulness, able to work under pressure + •Customer service mindset + •Process and quality driven ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Digital Software Engineering ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.