**Overview** We are seeking a highly motivated and skilled MIS Reporting Analyst to join our dynamic team within the banking sector. The successful candidate will play a critical role in developing, enhancing, and maintaining robust management information systems (MIS) to provide key insights into our business performance. This role requires a blend of strong technical acumen, analytical prowess, and excellent communication skills to support strategic decision-making across various departments. **Core Responsibilities** + **Reporting System Development & Maintenance** : Design, develop, and maintain comprehensive reporting systems, dashboards, and analytical tools to track key performance indicators (KPIs) and metrics aligned with the organization’s strategic goals and objectives. + **Data Rationalization & Automation** : Lead initiatives to rationalize, enhance, transform, and automate existing reports, ensuring efficiency, accuracy, and scalability to meet evolving business needs. + **Advanced Data Analysis** : Conduct in-depth ad-hoc analysis and root cause analysis to identify underlying drivers of performance, address specific reporting challenges, and provide actionable insights to stakeholders. + **Performance Interpretation & Insights** : Interpret complex data sets to identify significant trends, patterns, and anomalies, translating these into clear, concise, and impactful insights that support informed decision-making for business partners and senior leadership. + **Customer Behavioral Insights** : Leverage data to derive customer behavioral insights, informing and driving effective targeting, segmentation, and engagement strategies across digital channels. + **Cross-functional Collaboration & Stakeholder Management** : Collaborate effectively with cross-functional teams, both local and international (e.g., India-based teams), to ensure the accurate and timely delivery of reports and analytical solutions. Manage end-to-end project communication with business partners. + **Project Leadership & Mentorship** : Lead analytical projects from conception to completion, ensuring high-quality deliverables. Mentor junior analysts, fostering skill development and contributing to overall team capability. + **Data Governance & Compliance** : Ensure data accuracy, integrity, and consistency by adhering to established data governance frameworks, standard control procedures, and Citi’s stringent Risk and Control guidelines. **Experience and Skills Required** **Experience** + Minimum of 3+ years of progressive experience in data analysis, business intelligence, or MIS reporting, preferably within the financial services or banking industry. + Proven experience working with Big Data ecosystems, including technologies such as Hive, Hadoop, Spark (with strong proficiency in Python). + Experience with cloud-based data management platforms and services. + Demonstrated expertise in leveraging digital channels, marketing strategies, and tools for audience engagement. + Hands-on experience with web analytics platforms like Google Analytics or Adobe Analytics for tracking website traffic, funnel performance, and customer journey analysis. + Prior experience in leading projects and mentoring analytical teams. **Technical Skills** + Database & Querying: Advanced proficiency in SQL for data extraction, manipulation, and analysis from large relational databases. + Programming: Strong programming skills in SAS & Python (PySpark, Pandas) for data processing, statistical analysis, and automation. + Data Visualization: Expertise in data visualization tools such as Tableau, Microsoft Power BI, QlikView, or similar software, capable of creating interactive dashboards and reports. + Big Data Technologies: Practical knowledge of Hadoop, Hive, and Spark. **Analytical & Soft Skills** + Exceptional analytical and problem-solving skills, with the ability to perform complex quantitative and qualitative analysis. + Strong verbal and written communication skills, with the ability to articulate complex technical information and data insights to diverse audiences, including senior leadership. + Excellent stakeholder management and interpersonal skills, capable of building and maintaining effective working relationships. + Proven ability to create compelling presentations and effectively present findings, recommendations, and reports. + Self-motivated with a strong ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. + Contribution to organizational initiatives including competency development, training, and team-building activities. **Educational Qualification** + Bachelor's or Master’s degree in Computer Science, Engineering, Information Systems, Statistics, Finance, or a related quantitative field. ------------------------------------------------------ **Job Family Group:** Decision Management ------------------------------------------------------ **Job Family:** Data/Information Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.