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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Digital Product Manager

In this role, you will

Manage the full product lifecycle to ensure that, over time, the needs of customers continue to be met and that financial and other benefits are achieved.

Acts as owner/champion for one or more products. Analyses market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities.

Work closely with Technology Transformation teams to ensure the Digital Product change agenda is delivered on time and in budget. Be hands-on and remove delivery blockers through appropriate action and escalation at junior and senior level.

Analyses market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities to identify and achieve ways to differentiate and improve customer experience

Develops product variations to support propositions and determines product positioning and variants for different customer and user segments

Prioritises product requirements and owns the product backlog, coordinating pilots, product launches, communications and training.

Establishes the requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source in line with change management policy.

Keep up with trends and emerging business models, reimagining how to generate value to the business and to customers

Contribute to achievement of objectives and key results across the Digital Product and use data to inform prioritisation and decision making. Maintain a focus on ROI to ensure priorities align to areas of greatest impact through OKRs

Identify new global capabilities that can drive value in markets in support of Digital Product target outcomes

Bring structure and order to local or large scale problems, making them easier to address and solve. Using systemic thinking and creativity in devising solution options whilst considering costs, benefits and obstacles of potential solutions

Ensuring capabilities are scalable to drive a consistent mobile experience across the Group.

Review performance of products and journeys and drive the local and global change agenda

Obsess about how to apply technology and data to solving problems or finding new opportunities

To be success