Digital & IT Analyst Location : Woburn, MA, United States Job Family : Information Technology Job Type : Regular Posted : Aug 19, 2025 Job ID : 54015 Back to Search Results Job Description Apply Now > Save JobJob Saved Parker Chomerics, a Fortune 250 company, is solving the world’s greatest engineering challenges and driving the future of electronics technology. Parker Chomerics is a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics. Building on 100 years in business, we strive to balance evolving our business while strengthening the communities we operate in and prioritizing our employees’ well-being. We are committed to maintaining an inclusive, caring, and friendly work environment, and we support career advancement through continued education, skill development, and regional and global advancement opportunities. If you’re looking for a fast-paced, collaborative environment where you can be at the cutting edge of engineering solutions, we can’t wait to meet you! The Digital & IT Analyst will support the Chomerics Division U.S. sites from an IT standpoint by supporting all IT Infrastructure and IT Projects. As an IT business partner, you’ll specialize in business analytics and business processes, utilizing critical knowledge and strong project management skills to solve problems, identify opportunities and drive improvement initiatives. This role will be based out of Woburn and will have up to 25% travel to our 2 U.S. facilities in Hudson, NH, and Fairport, NY. + Managing incidents and requests in coordination with global IT service desk, utilizing ITIL foundational principles. + Responsible for direct interaction with internal customers, including, but not limited to, investigating comprehensive business requirements and use cases and recommending appropriate solutions. + This role requires you to drive results and proactively identify and resolve problems. + Create and communicate decisions impacting the wider business, effectively managing customer expectations. + Provide monthly management reporting on the status of all projects. + Stays abreast of new Digital and IT technological innovation/processes and researches the usage at Parker. + Prepare budgets for various IT capital and expense initiatives. + Manage endpoint lifecycle of on-site assets. + Manage maintenance contracts and providers of outsourced services, deploy equipment, and recommend, plan, and oversee periodic equipment refresh. + Develops training materials to support process changes and new technology introductions. + Evaluate unplanned requests and determine appropriate priority and action. + Coordinates with company leadership to determine new technologies and enhancements for the company’s systems. + Follow established safety and environmental policies, procedures, and methods applicable to the work area. + Provide after-hour technical support as needed. + Overnight travel to remote locations to assist in the implementation of technical solutions as needed. + Perform other duties as necessary. + Bachelor’s degree required + Must be a U.S. citizen or permanent resident. + Must be self-motivated and a self-starter. + 2+ years of experience in an information technology role or related discipline required + 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required + 2+ years of experience with maintenance and repair of computer hardware required + 1+ year of project management experience required + Microsoft Active Directory applications experience required + Business software applications, including Microsoft Office Suite experience required + IT Service Management ticketing tool such as ServiceNow, preferred + Manufacturing environment, preferred + ITIL Foundation, strongly preferred + Microsoft Certified Professional, preferred + Microsoft Certified Solutions Expert, preferred + CompTIA A+, preferred Skills: + Strong customer service orientation + Proficiency in English language, including speaking, reading, and writing + Ability to apply innovative thinking toward problem resolution + Ability to handle sensitive information in a confidential manner + Strong written and verbal communication + Detail-oriented with excellent organizational and time management + Ability to work in a fast-paced environment and manage multiple priorities + Willingness to learn and take initiative + Self-starter with the ability to work independently, collaboratively, and in a team environment Physical Demands: + Ability to work for extended periods of time while sitting or standing. + Ability to use hands and fingers for extended periods of time. + Ability to perform repetitive motions for extended periods of time. + Ability to lift and move equipment up to 30 pounds. Competitive Compensation + Pay Range: $81,22 to $131,131 annually + Participation in Annual Incentive Program Benefit & Retirement Plans Parker offers competitive benefit programs, including: + Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. + 401(k) Plan with company matching contributions at 100% of the first 5% of pay. + Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay. + Career development and tuition reimbursement. + Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you. + Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates. + Paid Time Off and Company-Paid Holidays. Drug-Free Workplace In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.