**Details** + **Department:** Core Tech End User + **Schedule:** Full Time Monday - Friday 8-5pm CT + **Location:** Remote + **Salary:** $121,264.00 - $169,035.00 per year + Eligible for an annual bonus incentive **Benefits** + **Comprehensive health coverage:** medical, dental, vision, prescription coverage and HSA/FSA options + **Financial security & retirement:** employer-matched 403(b), planning and hardship resources, disability and life insurance + **Time to recharge:** pro-rated paid time off (PTO) and holidays + **Career growth:** Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning + **Emotional well-being:** Employee Assistance Program, counseling and peer support, spiritual care and stress management resources + **Family support:** parental leave, adoption assistance and family benefits + **Other benefits:** optional legal and pet insurance, transportation savings and more _Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process._ **Responsibilities** We are looking for a data-driven dedicated DEX Administrator to take full ownership of our ControlUp ecosystem. In this role, you will serve as our internal subject matter expert, leading the charge in optimizing digital experience across both virtual (Citrix, VMware, AVD) and physical environments. The ideal candidate isn’t just looking to manage tools but is passionate about creating a seamless, high-performance workspace for every employee, regardless of their hardware. We require a high level of PowerShell proficiency to build out custom, automated remediations that stay ahead of technical debt. **Technical Requirements** + ControlUp Mastery: Advanced administration of Real-Time DX, as well as the ability to solve issues across virtual and physical fleets. + PowerShell Expert: Deep proficiency in writing custom scripts for Automated Actions and proactive environment self-healing. + DEX Data Analysis: Ability to translate Insights and Agent reporting into actionable remediation plans to reduce technical debt. + Hybrid VDI Expertise: Strong technical command of Citrix, VMware Horizon, and AVD performance tuning. + Endpoint Optimization: Experience maintaining health and performance standards for both physical (Windows/macOS) and virtual endpoints. + Root Cause Analysis: Expert at diagnosing logon delays, protocol latency, and resource bottlenecks using ControlUp’s deep-metric toolsets. + Infrastructure Maintenance: Responsible for the upkeep of Monitors, Data Collectors, and integration with AD/GPOs. + ITSM Integration: Experience linking ControlUp triggers with external platforms like ServiceNow for automated ticketing. **Requirements** Education: + High School diploma equivalency with 3 years of cumulative experience OR Associate'sdegree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. + 3 years of leadership or management experience preferred. **Additional Preferences** LI-Remote **Why Join Our Team** Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. **Equal Employment Opportunity Employer** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster. **_Fraud prevention notice_** Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. **_E-Verify statement_** Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.