Dealership:L0238 Driveway Finance Corporation

DFC Quality Assurance I

The DFC Quality Assurance I will be responsible for completing and formatting for processes, procedures, documents, templates, business policies, review schedules, and controls, and once approved, will identify inconsistencies and monitor these items. This position is to assess and draft improvement, control, and consistency suggestions for our current processes to ensure that they are effective for our organizations mission, strategy, and goals.

The DFC Quality Assurance I reports to the DFC Quality Assurance and Quality Control Manager.

Location: Medford, OR (Hybrid) or Tigard, OR (Hybrid)

Compensation Range: $22.00/hr - $24.00/hr

Responsibilities

Primary focus will be to assist with process, procedure, document, template, business policy, and control updates and maintain and monitor these itemsAssist with the creation of new reviews and review testingUpdate items as needed and directedDraft and assist with creation of process flows and procedures for individual tasksAct as a liaison between production, business functions and management to ensure processes are continuously monitored, evaluated effectively and improvedSolicit feedback to improve content, delivery methods, and effectiveness and report these suggestions to the Level III DFC QAQC staffStay abreast of revision ideas for efficiency improvements or inconsistency remediationOther duties as assigned

Skills and Qualifications

Strong attention to detail and critical thinkingSense of urgencyExcellent communicationPC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)

Competencies

Does the right thing, takes action and adapts to changeSelf-motivates, believes in accountability, focuses on results, makes plans and follows throughBelieves in humility, shares best practices, desires to keep learning, measures performance and adapts to improve resultsThrives on a team, stays positive, lives our values

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

Up to 1/3 of time: standing, walking, lifting up to 25 poundsUp to 2/3 of time: sitting, kneeling, reaching, talking, hearing

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

NOTE:  This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job.  While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.