Company Description

Devoteam Cyber Trust is the Cybersecurity specialist arm of the Devoteam Group. With our 800+ experts located across EMEA, we aim to establish cybersecurity as an enabler of business success rather than a gatekeeper. We leverage an end-to-end approach to Cyber Resilience, Applied Security, and Managed Security services to secure the tech journey of large and medium-sized companies from all sectors and industries.

Since 2009, previously known as INTEGRITY, our team based in Portugal is specialised in providing cutting-edge Managed Security Services that combine its expertise and proprietary technology to consistently and effectively reduce the cyber risk of our clients.

The comprehensive service range includes Persistent Intrusion Testing, ISO 27001, PCI-DSS, GRC Consulting and Solutions, and Third-Party Risk Management. ISO 27001 (Information Security) and ISO 9001 (Quality) certified, PCI-QSA, and member of CREST and CIS - Centre for Internet Security, we provide services to a considerable number of clients, operating in more than 20 countries.

Job Description

The primary mission will be to support the continuous improvement of IT processes and services, ensuring quality, operations management, and strong relationships with internal and external stakeholders.

Key Responsibilities

Manage IT/IS operations and ensure the quality of delivered services.

Support and drive continuous process and project management improvements.

Manage relationships with clients and stakeholders, ensuring high levels of satisfaction.

Conduct and participate in IT process and service audits.

Perform debugging activities and ensure compliance with quality standards.

Qualifications

Bachelor’s degree in Computer Engineering, Information Systems, or equivalent fields.

Proven experience in IT operations management and service quality roles.

Solid knowledge of network protocols (IPv4, IPv6, DNS).

Experience with Windows Server and Unix operating systems.

Proficiency in project management tools (MS Project) and productivity tools (MS Office).

Experience in analyzing and evaluating service quality.

Commitment and results-oriented mindset.

Capacity for continuous learning and development.

Flexibility and adaptability.

Resilience in the face of challenges.

Team spirit and collaboration.

Additional Information

What we offer:

Professional development and monitoring talent;Commitment to our employees' development;Collaboration in a company that is constantly growing and evolving;Strong organisational culture: collaboration, sharing, flexibility, integrity and low ego.

 

Would you like to join our team? Then send your CV.

 

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.