Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements
Workstation / Gaming Development + Service Engineer
Lenovo Workstations provide powerful solutions to drive productivity, innovation, and design excellence in key vertical segments such as Engineering/Architecture/CAD, Media & Entertainment, Science, Medical, Energy, and Finance.
To maintain our leadership and compete in this aggressive marketplace, we are looking to enhance our team with additional talent. This position will lead a key development and service role representing Lenovo’s Workstation and Legion teams delivering high end AI systems to the market. Focus will be on GPU enablement and service in Lenovo’s desktop workstations and gaming products, innovating from initial concept to enabling world-wide manufacturing followed by supporting the worldwide service organization.
What You'll Do:
Pre-Launch Activities:
Work with Architects on the design/development of new and innovative products and solutionsPhysical HW sample review, and interlock with GEO serviceProduct limitation reviewsProduct change documentation reviewsCommunicate with management on status and issuesPost-Launch Activities:
Manage quality issues from a service delivery perspectiveGraphics driver and FW release managementCreation of product tips and problem determination treesSupplier PCN reviewsSupport US team card/board repair processBasic Qualifications:
Engineering Bachelor’s or equivalent degree7+ years of technical experiencePC development experienceTechnical experience in debugging and problem solvingExperience in thermal and cooling technologiesUnderstanding of PC bios and firmwareSkilled at using Microsoft Office applications (Project, Excel, PowerPoint, etc.)Preferred Qualifications:Experience with high end desktop, gaming, workstation or server productsVery good interpersonal skills and ability to work well within a team
As a global company, Lenovo has relationships with suppliers and teams throughout the world. This position may require morning/evening meetings which occur outside normal working hours, and candidates must be agreeable to a flexible work schedule.
This position will be working onsite at our North America Headquarters in Raleigh, NC. Candidates that are already local to Raleigh, NC are preferred.
Lenovo’s great benefits can be found at www.lenovobenefits.com.#LI-CH1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: * United States of America - North Carolina - Morrisville * United States of America * United States of America - North Carolina * United States of America - North Carolina - Morrisville