Detention Custody Manager – Campsfield Immigration Removal Centre

 

Salary: £38,000 + free Mitie shares, with potential to earn more via overtime.
40hrs Per week (Rolling shift pattern with a mixture of short and long days, including a set of night shifts)

Are you passionate about making a difference to people's lives?  

Do you go above and beyond to lead a team to success?

 

Campsfield IRC is due to open soon as the UK's first all-electric Immigration Removal Centre, providing custody services, welfare, regime and recreational activities. We are looking for respectful, diligent and caring leaders to join our management team.

 

Job Overview

As a Detention Custody Manager, you will lead a team of officers to ensure the safety, dignity and wellbeing of residents in our care. This is a varied, fast-paced role where no two days are the same. You will balance security and operational standards with a strong focus on care, welfare and resident engagement.

 

Main Duties

Lead, support and develop a team of custody officers to deliver high standards of care and professionalism. Ensure residents are treated with dignity and respect, with a safe environment that promotes their welfare. Oversee daily routines, staff deployment, and compliance with operational and emergency procedures. Manage risk, resolve conflict, and respond to incidents in line with training and policy. Monitor and report on resident welfare, escalating concerns around health and wellbeing where necessary. Drive continuous improvement, teamwork and accountability across your unit.

 

What We're Looking For

This role demands emotional intelligence, resilience and strong leadership. You will be experienced in managing people and able to inspire your team to deliver consistent, compassionate care. You should be confident working with a diverse population, handling challenges calmly and professionally, and committed to making a positive difference to those in our care.

 

Working Hours

Contractual hours of 40 hours per week. The Centre is open 24hrs a day 365 days per year, and always requires staff to be fully flexible to meet full staffing . Rolling shift pattern with a mixture of short and long days, including a set of night shifts. Work on average 5 days each week.

 

Training (Initial Training Course)

Once you have passed our selection and security clearance process, you'll begin your Care and Custody career by undertaking our 6-week initial training course, for which you will be paid your full salary. You'll then continue your development journey over the following 12 months,with opportunities to undertake both personal and professional courses the possibilities are endless.

 

Specific Requirements 

Please note that all offers of employment are subject to security clearance and enhanced background checks:

You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain) from a Commonwealth country. Bankruptcy history, CCJs, social media activity and criminal convictions will be checked. You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays. You will also be required to pass a basic Maths and English test, and a mobility or fitness test.

 

Salary and benefits:

We value our people and offer a competitive salary and benefits package to support your lifestyle:

Salary: £38,000 with potential to earn more via overtime. Life insurance. Continued personal development with full support given to enhance your career. Free Mitie shares. Access to virtual GP 24/7 for yourself and your family. MiDeals discount schemes with over 3000 offers available from your favourite retailers, leisure, and utilities companies. Additional benefits available to purchase, including extra holidays, private medical cover and home technology