Destination Sales Manager (Local)
Rosewood Hotels and Resorts
Job Description *This position is open only to local candidates only*
Overview/Job Summary Target, solicit and cultivate business within the local market, with efforts directed toward securing mid-week room night production and revenue generation with key focus on corporate negotiated segment, as well as securing group affiliated meeting and food & beverage revenues.
Essential Duties and Responsibilities (Key Activities)Solicit new and develop existing corporate accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.Proactively manage, qualify, and solicit all existing and new corporate negotiated accounts during the RFP season. Manage the preparation of proposals and contracts for the local market segment. Responsible for ensuring the closing of the sale, the collection of deposits, and prepayment of assigned accounts.Prepare correspondence to customers, internal booking reports and file maintenance.Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.Develop & maintain knowledge of market trends, competition and customers.Responsible for conducting site inspections, and coordinating, orchestrating and hosting property and area familiarization trips and activities.Professionally represent the hotel in community and industry organizations and events.Maintain and further develop local database. Ensure that accounts are rated according to Rosewood Hotels & Resorts coding systemContribute to the annual marketing plans and budget process. Review goals and action plan on a scheduled basis with Associate Director of Sales while maintaining expenses within the budgeted guidelines.Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.Represent hotels at appropriate travel industry trade shows and conferences. Identify and participate in appropriate networking channels and action plans to maximize exposure/opportunity for Rosewood Baha Mar (i.e. Airlines, Visitor & Convention Bureaus and Destination Management Companies).Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling. Build relationship with sales counterparts from Regional Sales Office and sister hotels to relay leads and requests. Communicate need period dates and respond promptly to all leads.Attend sales meetings and leadership training sessions as required.All other duties as required.Required Skills
Requires good communication skills, both verbal and written.Knowledge of all departments of the resort.Ability to communicate customer needs and resolve complaints independently.Ability to establish, monitor and achieve goals.Ability to identify and develop accounts.Ability to act independently with minimal or no supervision.Must possess computer skills, including, but not limited to, Microsoft Word, Excel, Opera, and Delphi.Math skills, as well as budgetary analysis capabilities required.General Skills Perform job functions with attention to detail, speed and accuracyPrioritize, organize and follow-up on all actionsBe a clear thinker, remaining calm and resolving problems using good judgmentFollow directions thoroughlyUnderstand guest service needsWork cohesively with co-workers as part of a teamWork with minimal supervisionMaintain confidentiality of guest and client information and pertinent hotel data.Technical Skills -Strong written and verbal communication skillsExceptional interpersonal skills - able to represent the property in the communityAbility to prioritize and organize work assignmentsAffinity for detailAbility to meet deadlinesRevenue/Yield management skillsBusiness acumen
Overview/Job Summary Target, solicit and cultivate business within the local market, with efforts directed toward securing mid-week room night production and revenue generation with key focus on corporate negotiated segment, as well as securing group affiliated meeting and food & beverage revenues.
Essential Duties and Responsibilities (Key Activities)Solicit new and develop existing corporate accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.Proactively manage, qualify, and solicit all existing and new corporate negotiated accounts during the RFP season. Manage the preparation of proposals and contracts for the local market segment. Responsible for ensuring the closing of the sale, the collection of deposits, and prepayment of assigned accounts.Prepare correspondence to customers, internal booking reports and file maintenance.Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.Develop & maintain knowledge of market trends, competition and customers.Responsible for conducting site inspections, and coordinating, orchestrating and hosting property and area familiarization trips and activities.Professionally represent the hotel in community and industry organizations and events.Maintain and further develop local database. Ensure that accounts are rated according to Rosewood Hotels & Resorts coding systemContribute to the annual marketing plans and budget process. Review goals and action plan on a scheduled basis with Associate Director of Sales while maintaining expenses within the budgeted guidelines.Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.Represent hotels at appropriate travel industry trade shows and conferences. Identify and participate in appropriate networking channels and action plans to maximize exposure/opportunity for Rosewood Baha Mar (i.e. Airlines, Visitor & Convention Bureaus and Destination Management Companies).Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling. Build relationship with sales counterparts from Regional Sales Office and sister hotels to relay leads and requests. Communicate need period dates and respond promptly to all leads.Attend sales meetings and leadership training sessions as required.All other duties as required.Required Skills
Requires good communication skills, both verbal and written.Knowledge of all departments of the resort.Ability to communicate customer needs and resolve complaints independently.Ability to establish, monitor and achieve goals.Ability to identify and develop accounts.Ability to act independently with minimal or no supervision.Must possess computer skills, including, but not limited to, Microsoft Word, Excel, Opera, and Delphi.Math skills, as well as budgetary analysis capabilities required.General Skills Perform job functions with attention to detail, speed and accuracyPrioritize, organize and follow-up on all actionsBe a clear thinker, remaining calm and resolving problems using good judgmentFollow directions thoroughlyUnderstand guest service needsWork cohesively with co-workers as part of a teamWork with minimal supervisionMaintain confidentiality of guest and client information and pertinent hotel data.Technical Skills -Strong written and verbal communication skillsExceptional interpersonal skills - able to represent the property in the communityAbility to prioritize and organize work assignmentsAffinity for detailAbility to meet deadlinesRevenue/Yield management skillsBusiness acumen
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