Job Description Insight Global is looking for a Level 1 / Level 2 Desktop Support Technican to join the team with one of our financial services clients located in San Francisco, California. This role will be an on-going contract, supporting the users in the San Francisco office 5 days/week during normal business hours. You will mainly be supporting Windows based applications, but there are some MacBook's in the environment, as well. You will be expected to answer calls and in person requests, and handle tickets as they come in. You will be expected to handle Level 1 and Level 2 based support. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements -4+ years of experience as a Desktop Support Technician -Experience troubleshooting Level 1 and Level 2 issues -Experience working at a financial services firm -Experience working with Windows based applications -Experience with Mac support