Desktop Support Technician On‑Site | Full‑Time Overview TEKsystems is in need of a Desktop Support Technician to assist with a large enterprise‑wide device refresh initiative. This role is fully on‑site and focuses on imaging, deploying, and supporting Windows‑based devices. The technician will work directly with end users across all levels of the organization, providing hardware troubleshooting, break/fix support, and excellent customer service. Key Responsibilities + Image, configure, and deploy Windows 10/11 devices using established tools and processes. + Perform deskside support, including hardware troubleshooting, repair, and replacement. + Provide customer‑facing support for end users across all departments and technical skill levels. + Assist with device refresh activities, workstation setup, and peripheral installation. + Use an ITSM ticketing system to log, track, and resolve incidents. + Support basic application and operating system issues. + Collaborate with team members to ensure smooth execution of refresh schedules. + Maintain professionalism and clear communication in all user interactions. Required Skills + Experience with Windows 10/11 support. + Imaging and deployment experience. + Hardware troubleshooting and break/fix skills. + Strong customer service and communication abilities. + Familiarity with ticketing systems. + Ability to think through issues and work directly with end users. Preferred Skills + Experience with endpoint management tools. + Knowledge of productivity suites and common business applications. + Basic understanding of networking concepts. Work Environment + On‑site, Monday–Friday, 8 AM–5 PM. + Collaborative team with long‑term project stability. Job Type & Location This is a Contract position based out of Dayton, OH. Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dayton,OH. Application Deadline This position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.