Job Description Cantor Fitzgerald is seeking a hands-on Desktop Support Engineer to provide Tier 2 technical support in a fast-paced financial services environment. This role requires strong troubleshooting skills, deep knowledge of Windows and Office 365, and the ability to work independently on hardware and software issues. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • Hands-on experience with Windows OS and Office 365 • Strong understanding of PC hardware and troubleshooting • Active Directory administration experience (full ownership of tasks) • Basic networking knowledge (IP configuration, hostnames) • Familiarity with Bloomberg and other financial applications • Certifications: A+ preferred • Ability to think critically and solve problems independently • Excellent communication skills; resume must align with actual experience • Shell scripting