Description Schedule: Monday to Friday, 8:30 AM – 5:00 PM Overview: Seeking a dedicated and customer-focused IT Support Technician to provide Tier 1 technical support at our client’s manufacturing facility in Butler, Indiana. This is a fully onsite role supporting end users in a dynamic shopfloor and office environment. Key Responsibilities: • Provide Tier 1 support for hardware and software issues, ensuring timely resolution and excellent customer service. • Perform system migrations from Windows 10 to Windows 11. • Manage ServiceNow tickets and maintain accurate computer inventory records. • Handle Active Directory objects including user accounts, groups, and permissions. • Install and replace computers on the shopfloor, ensuring minimal disruption to operations. Required Skills & Experience: • Proficiency in Windows 10/11 operating systems. • Strong working knowledge of Office 365 applications. • Experience with Active Directory administration. • Familiarity with ServiceNow is a plus. • Ability to work independently and manage multiple tasks in a fast-paced environment. • Excellent communication and problem-solving skills. Additional Information: • This role requires physical presence at the client site five days a week. • Candidates must be comfortable working in a manufacturing environment and interacting with shopfloor personnel. -This company recently announced their employees in surrounding states have to move to Indiana in a consolidated workspace or they were offered a severance. They need additional support for those relocating and new hires, as well as support the employees in this building as they shut it down and move to another location locally. The contract is until the EOY but could potentially extend if they need help in the new building. Skills Windows 10, Hardware, Troubleshooting, Technical support, Office 365, windows, desktop support, Active directory, desktop, Help desk, Customer service, Help desk support Top Skills Details Windows 10,Hardware,Troubleshooting,Technical support,Office 365,windows,desktop support,Active directory Additional Skills & Qualifications -windows 10 / 11 -hardware support - Active Directory -Office 365 -Troubleshooting Experience Level Intermediate Leve Pay and Benefits The pay range for this position is $15.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Butler,IN. Application Deadline This position is anticipated to close on Sep 5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.