Job Description For 27/hr, our client is looking for a Deskside Support Engineer to join their tier 2 team in their Stamford headquarters on the trading floor. This role is crucial for providing high-quality support for the Stamford office, including C-suite interactions and other employees across locations from London to NYC. This role involves troubleshooting tickets, new hire onboarding, desktop builds, phone setups, new hire applications, and customer service calls. This engineer will work in a Windows/PC environment, requiring strong Office 365 troubleshooting skills. They also will be in charge of ordering POs and managing the process from order to disposition. The ideal candidate is a proactive thinker with excellent customer service skills, capable of providing high-quality support. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 8+ years of experience in desktop support, Tier 2 troubleshooting - PC computers/laptops, tickets related to iPhone issues (Apple/Android) - Group Policy Objects (GPO), scripting, and Azure - troubleshooting MS Office Suite products (MS O365, MS teams, Excel, Word) - Intune - ticketing system (ServiceNow preferred) - in-person customer service when troubleshooting/completing IT tickets trading floor or asset management company Troubleshooting Bloomberg null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.