Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Role

As the Country Leader for Kyndryl Vital SINGAPORE you will wear a couple of hats. First, you will lead the business of Kyndryl Vital — growing it, selling it, building the team to deliver it. Second, you will use your unique blend of business acumen, technical knowledge, and psychology, to lead customers through complex challenges by identifying paths to value and a strategy for breakthrough experiences. You’ll lead Kyndryl Vital customer engagements, guide the team, and provide insights, ideas, and leadership at the CEO level. You’ll partner with Kyndryl business and account leaders, technical strategists, customers, and Kyndryl’s alliance partners to define problems, imagine solutions and service blueprints, and enable all to bring these solutions to life. You’ll work with Kyndryl Vital Sinagpore leaders to identify high-potential customer projects, build a pipeline for the team, and you will constantly look for more ways to add value to our customer’s businesses.  

You can learn more about Kyndryl Vital here: https://www.kyndryl.com/us/en/services/vital

Required Technical and Professional Expertise 

C-Suite Engagement: Expertise advising C-suite executives on aligning technology initiatives from an experience-first orientation, aligning organizational strategy and ROIIntegrated Roadmaps: Fluency integrating human needs and business objectives into technology roadmaps with clear ROI frameworksCross-functional Leadership: Experience collaborating with technical architects/engineers to implement enterprise solutions at scaleProject Lifecycle Leadership: in cross-functional teams through full project lifecycles - discovery to deploymentConsensus Building: Skills building consensus among stakeholders with competing priorities through service blueprints/co-creation workshopsTeam Development: Demonstrated ability in team development - hiring creative talent, mentorship programs, and scaling operations. Proven success in building/managing high-performing teams for large-scale digital transformation initiativesBusiness Acumen: You understand business strategy and can connect it to experience.Psychology: You have a deep understanding of human needs and behavior.Business + Tech + Experience: You can create integrated experience strategies that blend business, technology, and user needs.Co-Creation: You excel at aligning stakeholders through workshops and collaborative sessions.Value Identification: You have a knack for uncovering new sources of value.Experience Optimization: You can evaluate and recommend ways to optimize experiences.Storytelling: You can communicate clearly and compellingly.Research: You can design and conduct user research, market evaluations, and competitive analyses.AI and Data Ethics: You leverage AI tools while maintaining quality and ethical standards.

Who You Are

Preferred Professional and Technical Expertise 

 15+ years experienceDeep industry vertical experienceExperience in both enterprise and agency worldsKnowledge and experience in IT infrastructure or other technical applicationsHuman behavior, change management, or other applied social sciencesData science, AI/ML backgroundExperience in DesignOps or otherwise experienced in design-specific processes and capabilities

Required Education 

Bachelor’s Degree or equivalent portfolio

Preferred Education 

MDM, MDes, MFA, dMBA or equivalent

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.