Design and Construction Program Manager
IBM
**Introduction**
To be successful in this job role you are required to have expertise in the in the fields of electrical, mechanical, civil engineering, and/or architectural background. Experience in data center, R&D, and/or building infrastructure is required.
This role is responsible for managing projects from initiation to completion, inclusive of developing scope of work and RFP documents; review and understanding of lease language, development, review, and understanding of budgets and schedules, managing consultants and third party vendors; evaluating design and construction recommendations; developing project cost estimates and schedules; evaluating and improving operating efficiencies and energy/resource conservation; developing case studies, optimizing performance and reliability, identifying problems, analyzing root causes and recommending solutions. The successful candidate may also lead a team in delivering solutions to the site occupants using the appropriate business measurements; apply techniques for planning, tracking, change control, and risk management; and develop an effective communication plan with the project team and the customer.
**Your role and responsibilities**
Lead Design and Construction (D&C) projects of various sizes, scopes, and types across
designated region.
Provide oversight for design, construction, and project management suppliers, and
accountable for all project specific change management pertaining to design, scope, and
contract modifications.
Ability to negotiate and drive maximum cost benefits with external providers.
Key contact for all internal stakeholders and external service providers related to the project.
Responsible for local end user stakeholder management and communication from initiation phase
through project completion.
Engage stakeholders and business units as necessary to develop project scopes to be estimated by project management
service providers.
Maintain current regional costs for the design standards and guidelines, to be used for initial
budgeting and validation of service provider estimates.
On-going validation of scope requirements to ensure scope creep does not occur without proper governance.
Participate in value engineering exercises as required.
Drive implementation of IBM Workplace standards through all aspects of design.
Ensure LEED and WELL compliance in appropriate design projects.
Integrate all pillars within the geography into end-to-end project delivery, including contracts,
workplace, transactions, and facility management.
Develop detailed project plans which account for all aspects of the project including
planning, design, moves, construction, and closeout.
Act as the approval body for all business case inputs (design costs, schedule, budget, risk,
landlord scope and initial client requirements and associated cost). Facilitate and coordinate
with service providers, finance, procurement, issuance of purchase orders, invoicing,
change orders and reconciliation and validation against contract scope.
Deep knowledge of Design and Construction processes, business controls, and related
contract language.
Oversight for D&C risk, audit, and compliance for project delivery. Facilitate service provider
adherence to all processes and financial controls.
Drive accuracy of reporting and data input for cost, quality, schedule forecasts.
Ensure timely invoicing and project closeout.
Through supplier base and industry perspective, ensure alignment and insight into external
industry norms. Maintain awareness of latest D&C innovations and improvements.
Provide regular project updates via weekly meeting minutes and summary reports and
documents to Head of D&C and other executives within the Real Estate Organization.
Proactively identify, provide recommendations, and mitigate project risk.
Understanding of lease language.
Prepare and issue RFPs, Level Bids for scope and cost, and provide recommendations for
award.
Ability to understand and negotiate contract terms.
Understanding project budgets and cashflows, with ability to provide accurate forecasts.
Additional Responsibilities:
* Validate and/or supply critical project data to project management tool within effective timeframe to ensure accurate project reporting.
* Assist to assess quality across project including ability to complete punchlist walkthrough and sign off. Contract administration through deep understanding of performance management (SLAs and KPIs), contract language and data and business insights.
* Advises other professionals and has professional knowledge related to incumbent's function/business unit and its processes.
* Effectively utilize group dynamics.
* Negotiates to define approaches and goals.
* Recognizes complex problems related to functional objectives.
* Applies creativity and judgment to developmental work on different projects within the business environment.
* Analyzes situations and implement solutions, or develop new system elements, procedures or processes.
* Provides ongoing technical/operational guidance to lead professional work teams, conducts special projects, and manages departments.
* Understands department/ functional mission and vision.
* Utilizes expertise to directly influence people outside of their department or function. Sometimes no precedent exists.
* Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources.
* Accountable for department results and for activities and/or projects involving multi-functional teams.
* Owns activities impacting business measurements, customer satisfaction, and project costs or expenses.
* Regularly participates in overall functional program planning.
* Regularly demonstrates discretion and independent judgment in matters of significance to IBM.
**Required technical and professional expertise**
* Well versed in all facets of Construction Project Management with minimum of 7 years’ experience managing projects related to Building Infrastructure such as Chillers, Generators, Cooling Towers, Switchears, Building Systems, R&D Labs, and/or Data Centers.
* Understands and develops project budgets, capital cashflow projections, and have the ability to validate estimates. Full understanding of project financials and expertise in creating, understanding, and managing ACRs (anticipated cost reports).
* Detail oriented and has comprehensive understanding of project schedules, with the ability to create and maintain them. Schedule development includes creation of baseline, critical path, and overall project schedule above and beyond the construction schedule provided by PM or CM supplier.
* Ability to engage vertically and horizontally across the organization to ensure stakeholder alignment.
* Strength in communicating project status and critical information to all project stakeholders, speaking from a position of ownership of the overall project inclusive of budget, schedule, risk, and overall status
**Preferred technical and professional experience**
* At least 10 year’s experience with Managing Projects related to Building Infrastructure such as Chillers, Generators, Cooling Towers, Switchears, Building Systems, R&D Labs, and/or Data Centers.
* PMP
* MCR
* MBA
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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